Pepperstone Review 2024: Fees, Platforms, Apps, Safety, Pros & Cons

Pepperstone is an online brokerage company that provides traders a global exposure. This review will give you a promising insight into Pepperstone’s trading platforms (including mobile apps), trading instruments, regulations, deposit and withdrawal options, fees and commissions, spreads, account types, and safety features.

Regulated By

ASIC, FCA, CYSEC, BaFin, DFSA, CMA & SCB

Used By

300,000+ Traders

Established in

2010

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74% of retail investors' accounts lose money.

Spreads From

EURUSD 0.7 pips

What Can You Trade on Pepperstone?

  • Stocks
  • ETFs
  • Forex
  • Commodities
  • Indices
  • Crypto

Pepperstone Platforms

MT4MT5cTrader

Pepperstone Funding Methods

Wire TransferUnionPayPOLi TransferSkrillVisaMaster CardNetellerPaypalBPay

Pepperstone Review 2024: Fees, Platforms, Apps, Safety, Pros & Cons

Pepperstone is an online brokerage company that provides traders a global exposure. This review will give you a promising insight into Pepperstone’s trading platforms (including mobile apps), trading instruments, regulations, deposit and withdrawal options, fees and commissions, spreads, account types, and safety features.

  • author Saman Ali
  • Last updated 06/12/2023

74% of retail investors' accounts lose money.

Regulated By

ASIC, FCA, CYSEC, BaFin, DFSA, CMA & SCB

Used By

300,000+ Traders

Established in

2010

Spreads From

EURUSD 89 Points

Platforms

MT4MT5cTrader

What Can You Trade?

  • Stocks
  • ETFs
  • Forex
  • Commodities
  • Indices
  • Crypto

Funding Methods

Wire TransferUnionPayPOLi TransferSkrillVisaMaster CardNetellerPaypalBPay
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Online Trading With Commission from $0

Assets: Stocks, Indices, Forex, Commodities, Cryptocurrencies & ETFs
CFD: YES
Min Deposit: $10
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78% of retail investors' accounts lose money.

Summary

Pepperstone is a global brokerage firm that was founded in 2010 in Melbourne, Australia by a team of experienced traders. It is a multi-regulated firm that has offices in London, Cyprus, Düsseldorf, Melbourne, Dubai, and Kenya. The 1,200+ assets available on Pepperstone’s trading platforms include forex pairs, ETFs, indices, and stocks etc. Furthermore, the company also offers  cryptocurrencies to trade as a CFD without the need for a crypto wallet or trading on a crypto exchange.

Pepperstone Main Features

Minimum Deposit$10
RegulationASIC, FCA, CYSEC, BaFin, DFSA, CMA & SCB
Commission$0
Number of Markets900+
CFD TradingNo

In this Pepperstone review, we will discuss in detail the trading instruments, the competitive commissions and fees, trading platforms – including social trading platforms, trading accounts – including razor and professional accounts, 24×7 customer service and industry standard safety measures offered by this broker to its customers. Additionally, we will delve into its educational resources and users’ reviews on different websites.

Furthermore, you will find that we’ve dedicated a section solely to “stock trading at Pepperstone”.

Pros

  • Low spreads.
  • Milti-Regulated Framework
  • Negative Balance Protection available for UK clients
  • Wide range of Payment Methods
  • Multiple Trading Platforms
  • Availability of Social Trading
  • Wide Range of Trading Instruments
  • Availability of MetaTrader and cTrader for Algorithmic Traders and Copytraders

Cons

  • Non-Availability of a Proprietary Trading Platform
  • No Guaranteed Stop Loss
  • Doesn’t Accept US Residents as Clients
  • Non-Availability of Negative Balance Protection for Non-UK clients
  • Poor Website Maintenance 

Available Assets at Pepperstone

Pepperstone provides its clients access to a wide range of asset classes including 60+ forex pairs, 100+ ETF CFDs, 20+ index CFDs, 900+ share CFDs, 20+ cryptocurrency CFDs, and 30+ commodity CFDs. Asset classes like ETF CFDs, index CFDs, cryptocurrency CFDs, and many more can also be traded with varying leverage – explained in detail below in this section of the review.

Stocks

The broker has 900+ stocks to choose from, at record competitive rates. Its sturdy trading platforms not only offer competitive prices and deep liquidity but also enable you to efficiently keep track of your trading history.

By having a standard account, users will be able to avoid all commission fees when trading stocks. Pepperstone has a wide collection of stocks for clients to trade, and they include Twitter, Apple, Tesla Motors Inc, Amazon, Microsoft Corp, Alibaba Group Inc, and many more. The broker allows clients to use leverage to trade the number of local and international equities from Australia (Boral Ltd (BLD.AX), Brickworks Ltd (BKW.AX)), Germany (Evonik Industries AG, Merck (MRK.DE)), the UK (Evraz (EVR), Evraz (EVR)), the USA (Dow Inc. (DOW.N)& NOV Inc. (NOV.N), Future PLC), etc.

Indices

Indices in the stock markets are imaginary collections of securities meant to stand in for the entire market or a specific section of it. 20+ indices including UK 100 Index, Germany 40 Index, EU Stocks 50 Index, US Wall Street 30, etc are available for investors on Pepperstone. Traders can trade indices with leverage up to 20:1.

Forex

Pepperstone offers 60+ forex pairs including major, minor and exotic pairs. Traders are free to trade any forex pair they want to trade with a leverage of up to 1:400. Forex pairs include but are not limited to EUR/USD, AUD/USD, GBP/JPY, NZD/SGD, USD/CAD, GBP/USD, EUR/AUD and NZD/HKD.

Commodities

Commodities are financial instruments as well as resources offered by the broker for trading. Pepperstone offers 30+ commodities with quick execution, razor-sharp pricing, and minimal spreads. Gold, Silver, Wheat, Crude oil, and Natural gas are the commodities offered by the company to name a few. Pepperstone offers leverage of 1:200 on most commodities.

Cryptocurrencies

Clients who want to capitalise on digital currency can consider staking some funds in cryptocurrencies. Cryptocurrencies are prone to high volatility. Pepperstone offers clients the ability to trade 20+ cryptocurrencies using CFD contracts. Clients can go short or long on Bitcoin CFD price movements with leverage of up to 1:10 on all of the trading platforms offered by Pepperstone.

Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tezos(XTZ), and Dogecoin (DOGE) are some of the cryptocurrencies traders can trade using CFDs in the platform without the need for a digital wallet.

ETFs

Exchange-traded fund or ETF is an assortment of assets that follows a specific index. Assets can be stocks, commodities, bonds, currencies, etc that can be traded in a brokerage firm or stock exchange. Pepperstone offers 100+ ETFs that monitor the performance of industries, such as energy, mining, technology, and bond markets. iShares Select Dividend ETF, Global X Lithium ETF, SPDR S&P Bank ETF, and Van Cons Staples ETF are a few ETFs offered by the company.

Stocks Trading at Pepperstone

Buying and selling shares and other securities are called stock trading. Stock trading refers to buying and selling company shares. It is another form of investment in which short-term profits are considered rather than long-term gains. These sections of Pepperstone review will unfold stock trading, available stock exchanges etc at the broker in detail.

Pepperstone offers stock trading in the form of CFDs. The firm doesn’t offer non-leveraged trading, which means it doesn’t offer physical stock to trade. Moreover, the broker also offers index CFDs for trading. However, Pepperstone offers share CFDs and index CFDs for investment only for investors from the UK and Australian Jurisdiction. The broker offers 20+ diversified instruments in the form of index CFDs for investment including US30, US500, UK100, and SCI25, etc. Similarly, the broker also offers 39+ share CFDs for investors to invest in, which include Kellogg Co, The Coca-Cola Co, and McDonald’s Corp.

Available Stock Exchanges at Pepperstone

A place that acts as a medium to facilitate stockbrokers to sell and buy stocks, shares, and other securities is called the stock exchange.  If a stock is listed in a stock exchange only then it can be sold or bought.

Pepperstone offers stocks in the form of CFDs for investment as well as for trading in the following exchanges:

Exchange Symbol
Australian Securities Exchange ASX
London Stock  Exchange LSE
Frankfurt Stock Exchange FSE
Hong Kong Exchanges and Clearing Limited HKEX
New York Stock Exchange NYSE
National Association of Securities Dealers Automated Quotations NASDAQ

Stock Trading Fees & Commission at Pepperstone

Pepperstone doesn’t charge additional markups added to the bid/ask spread. This means clients can trade on direct exchange prices. Instead, the broker charges the commissions on share CFDs. E.g the Pepperstone commission on Australian share CFDs is 0.07% while on UK and German share CFDs is 0.10% each. Commission on Pepperstone for US shares CFDs is 0.02% per share.

Stock Trading Leverage at Pepperstone

The broker provides exposure to a wide range of UK, US, AU, Hong Kong, and German Shares and allows traders to trade with leverage. Pepperstone leverage on all available share CFDs is 1:5.

Pepperstone Regulations

Regulated by seven regulatory authorities, Pepperstone operated through its entities worldwide. A quick detail of its entities, their locations and respective regulatory bodies is seen below:

Pepperstone Group Limited (Australia): This entity is regulated by the Australian Securities and Investment Commission (ASIC) and has an office address at Level 16, Tower One, 727 Collins Street, Melbourne VIC 3008.

  • Company Number: ACN 147 055 703
  • AFSL Number: 414530

Pepperstone Limited (UK):  Located at 70 Gracechurch St., London EC3V 0XL, the entity is authorised and regulated by the Financial Conduct Authority (FCA)

  • Company Number: 08965105
  • FCA Registration Number: 684312

Pepperstone EU Limited (Cyprus): The entity is authorised and regulated by the Cyprus Securities and Exchange Commission (CYSEC) and has an office address at Arch. Makariou III, 195, Neocleous House, 3030, Limassol, Cyprus. 

  • Company Number: HE 398429
  • CYSEC Registration Number: 388/20

Pepperstone GmbH (Germany): Regulated by the Federal Financial Supervisory Authority (BaFin), this entity is located at Neubrückstrasse 1, 40213 Düsseldorf.

  • Company Number: ΗΕ 398429

Pepperstone Financial Services (DIFC) Limited (Dubai): Located at Al Fattan Currency House, Tower 2, Level 15 – Office 1502A, DIFC, the entity is regulated by the Dubai Financial Services Authority (DFSA)

  • DFSA Registration Number: F004356

Pepperstone Markets Kenya Limited: This entity is regulated and authorised by the Capital Markets Authority (CMA) and is located at the 2nd Floor, The Oval, Ring Road Parklands, P.O. Box 2905-00606, Nairobi.

  • Company Number: PVT-PJU7Q8K
  • CMA Licence Number: 128

 Pepperstone Markets Limited (Bahamas): This entity of Pepperstone is regulated by the Securities Commission of The Bahamas (SCB) and has an office address at Sea Sky Lane, B201 Sandyport, Nassau, New Providence.

  • Company Registration Number: 177174 B | SIA-F217

Supported Countries

Pepperstone is a global brokerage firm offering its services all over the world including countries like the United Kingdom, China, Mexico, Pakistan, Malaysia, Spain, Kenya, and many more.

Pepperstone Fees and Commissions

In this section of Pepperstone review, we will discuss the fees and commissions charged by the broker. Clients incur different charges when trading with brokerage companies. The fees and commissions at Pepperstone appear to be competitive compared to other brokerage firms. However, depending on your jurisdiction and selected entity, the broker may charge different spreads and commissions on different financial instruments.

 Pepperstone fee is divided into two main categories – trading and non-trading.

Trading Fees

Clients incur trading fees for availing the trading services on online brokerage platforms. Pepperstone does not charge standard account holders commissions on their orders. Clients will also find its spreads to be very competitive, like other similar online brokers.

Spreads

Pepperstone spreads are cost-competitive and variable. The broker charges variable spreads from trading forex, shares, commodities, indices, and cryptocurrencies from standard and razor account-holding clients. The spread on EUR/USD is from 0.7 pips for the standard account and 0.1 pips for the razor account. Similarly, clients can trade commodities like Gold with a minimum spread of 5.0 pips and silver with a 0.5 pips minimum spread in all its supported areas. Furthermore, indices such as US 500 are available to trade for a minimum spread of 0.4 pips.

Commission

Pepperstone doesn’t charge any commission on a standard account. Nonetheless, razor account holders need to pay commissions while trading forex and share CFDs. Pepperstone commission for razor account holders is as per the following table.

Trading Account Currency Commission per 0.01 lot Commission per 1 lot
USD USD 0.04 (USD 0.08 round turn) USD 3.50 (USD 7 round turn)
EUR EUR 0.03 (EUR 0.06 round turn) EUR 2.60 (EUR 5.20 round turn)
GBP GBP 0.02 (GBP 0.05 round turn) GBP 2.25 (GBP 4.50 round turn)
CHF CHF 0.03 (CHF 0.06 round turn) CHF 3.30 (CHF 6.60 round turn)
AUD AUD 0.04 (AUD 0.08 round turn) AUD 3.50 (AUD 7 round turn)
JPY JPY 3 (JPY 6 round turn) JPY 303 (JPY 607 round turn
NZD NZD 0.04 (NZD 0.09 round turn) NZD 4.75 (NZD 9.50 round turn)
SGD SGD 0.05 (SGD 0.1 round turn) SGD 4.55 (SGD 9.10 round turn)
HKD HKD 0.28 (HKD 0.56 round turn) HKD 28.17 (HKD 56.34 round turn)
CAD CAD 0.04 (CAD 0.8 round turn) CAD 3.5 (CAD 7 round turn)

Rollover Rate/Swap Fee

Swaps are the interests paid on holding trading positions overnight. Swap rates or rollover rates are calculated based on risk management and market analysis and are released weekly by the broker.

Pepperstone makes an interest adjustment on the client’s account to show the cost of funding the account. For example, forex swap rate is: The daily swap charge/credit = (One point/exchange rate) x (Trade size [or notional amount] x tom next)

Non-Trading Fees

The company also charges non-trading fees which include inactivity fees, deposit and withdrawal fees, and currency conversion fees.

Deposit and Withdrawal Fee

Pepperstone doesn’t charge any deposit or withdrawal fee on most electronic wallets. However, in international bank transfers, the broker may charge some fee from the client.

Currency Conversion Fee

The broker charges a currency conversion fee if the client doesn’t deposit funds in its account’s base currency.

Inactivity Fee

Pepperstone doesn’t charge any fee on dormant accounts. Clients may pause from trading and resume whenever they like without being charged any in-activity fee.

Account Types at Pepperstone

In this section of Pepperstone review, we will go through the account types offered by the broker. Pepperstone offers its customers the option to choose between different account types. Pepperstone account types include a standard account, a Razor account, an Islamic account, and a professional account.

Demo Account

The virtually funded demo account is also available at Pepperstone. Clients can practise trading and risk management strategies without compromising their real funds using a demo account. The broker offers a virtual balance of up to $50,000 in a demo account. Keep in mind that the demo account expires after 30 days. However, users can sign up for a new demo account using a new email ID.  

Standard Account

A Pepperstone standard account is an excellent option for traders who are new in the market. You can open an account with a minimum deposit of only $200 or its equivalent in your local currency. The company provides three platforms to standard account holders, which are: cTrader, MT4, and MT5.

The broker’s lot sizes are customizable with the minimum size being 0.01 per lot. This allows the traders even with a small amount of money deposited, to start trading. Pepperstone clients can trade a maximum trading size of 100 lots.

The Average EUR/USD spread is from 1.0 pips. Moreover, there is no commission fee. The type of asset traded decides the leverage, however, you can use up to 1:400 leverage on this account.

Razor Account

Pepperstone also offers a razor account for traders with no dealing desk execution. The razor account is ideal for algorithmic traders and scalpers. In this account, spreads are very low e.g. Average EUR/USD spread rates are 0.0 – 0.3 pips. Scalping and hedging are allowed in this type of account. However, Commissions are charged in the razor account while trading CFDs on Forex and Shares. With a razor account, you can trade on all the platforms provided by the broker.

Islamic Account (Swap free)

For its Muslim traders, Pepperstone offered a new account that has many of the same benefits as a standard account except that a few basic changes have been made for making it more Sharia-compliant. It’s a swap-free account.

The broker offers swap-free accounts in many countries including Turkey, Pakistan, and Azerbaijan. The account is interest-free while allowing Muslim clients to take advantage of their cutting-edge technology. The average EUR/USD spread is 1.0 – 1.2 pips in this account. Note that the minimum trade size is 0.01 lots and the maximum trade size is 100 lots. However, when a trading position on this account has been held for ten days, an admin charge will be deducted from the account’s balance.

Professional Account

Pepperstone also offers a professional account for high-volume traders. This account offers a high level of service provided by the company in addition to the lowest spreads, commissions, and other advanced features. The account holder also has access to Electronic Communication Network and a dedicated account manager. The professional account comes with the possibility of qualifying for the Active traders Program. The main benefit is that professional traders can earn cash rebates and save on commissions. To qualify for the professional account, forex traders have to generate a minimum of 200 lots of FX volume traded per month.

Pepperstone Trading Platforms

Pepperstone doesn’t have an in-house proprietary trading platform. But it offers third-party trading platforms including cTrader, Metatrader 4, Metatrader 5, and TradingView. These Pepperstone trading platforms can be accessed both on desktop and mobile devices. This section of the Pepperstone review will explore both the desktop and mobile platforms. 

Pepperstone Desktop Trading Platforms

Pepperstone offers desktop platforms to its clients. Clients can use it by login into their trading account and can avail of the many features it offers to enjoy their trading experience with the broker. The company offers TradingView, MT4, MT5, and cTrader desktop platforms. We will focus on the MT5 in this section, due to its advanced features.

Overview

MT5 is a multi-asset platform having diverse market access. Furthermore, you can trade more equities on MT5 than on MT4. On the right-hand side, through the market-watch, clients can view available tradable assets along with the bid and ask price. A navigator window is present just below the market watch, displaying the switching account options. This allows traders to access the indicators window and watch out for available Expert Advisors. It also displays supported scripting options for algorithmic trading.

The left-side pane provides charts for financial instruments in 9-time frames. The charts can be customised and can be zoomed in or out.

Charting Options

The MT5 platform provides a range of real-time charts to the benefit of traders.

Indicators

MT5 platform has 85 pre-installed indicators for in-depth insight into market conditions.

Autochartist

Traders can identify significant market movements by using this market scanner which helps them to focus on the trade. Autochartist market scanner filters out the market noise to help in identifying important price levels that trigger the market movements and provide a risk management calculator.

Order Types

Many order types are not supported by desktop trading platforms, however, clients can have the option of the market and pending execution.

How to Open an Account and Trade on the Pepperstone Desktop Platform

To open an account with Pepperstone via the desktop trading platform, the following steps need to be taken. Keep in mind that the whole process or registration may take up to 2 to 3 working days as the company needs to verify the client’s identity before being allowed to fund the account or start trading.

  1. Visit Pepperstone’s official website and click on the “Join Now” button available at the top right corner of the homepage.
  2. On the next page, you can choose to continue with email or use your existing Gmail or Facebook ID to proceed with the registration process.
  3. If you select ‘continue with email’, choose the account type and select country of residence. Type your name, enter mobile number, date of birth, your email ID, type a password and click continue.
  4. Fill up the registration form, provide the personal details as required, and click next.
  5. This step involves selecting your account preferences, for example, your preferred trading platform, leverage size, account’s base currency, and type of account.
  6. Fill out the employment & income status form, provide the details and confirm your trading experience.
  7. Confirm your trading experience and that you understand the associated risk with CFDs.
  8. Read the terms and conditions on the form and confirm your agreement.
  9. To Complete the KYC process, provide your credentials.
  10. Once the verification is done, you need to add funds to your account. Go to the side navigation panel and click on the “funds” tab. Select the account you wish to fund and the payment method from the list of available options, including debit cards, credit cards, PayPal, Neteller, etc.
  11. Enter the amount to add to your account and authorise the transaction details to complete the funding process.
  12. Go back to the market watchlist, and select your preferred tradable instrument, eg., EUR/USD.
  13. Right-click the mouse and click on the new order. Set your trading preferences and click on Buy or Sell button to initiate trading.

Pepperstone Mobile Apps

Pepperstone allows their clients to trade on-the-go via various third-party platforms, including MT4, MT5, and cTraders mobile apps. Customers can download the respective version from Google Play Store or App Store on their mobile phones and tablets. The MT5 mobile trading app allows traders to take advantage of many advanced trading tools to monitor their trading activity on the go. Pepperstone Mobile trading apps exhibit somewhat the same features as a desktop platform.

With MetaTrader5 mobile platform, users can trade a wide range of assets like forex, equities and futures anywhere in the world. Some features are listed below:

Technical Analysis

The MT5 mobile platform offers 30+ technical indicators and 24+ analytical objects helping traders do professional technical analysis. It provides real-time charts of various financial instruments. The mobile trading platform contains five tabs: Quotes, Charts, Trade, History, News, and Messages.

Quotes

All tradable symbols can be viewed here. Clients can open a new chart and can also view symbol properties. Clients can switch to a classic or advanced view. Using this tab, you can also access an option to place an order.

Charts

The tab can display charts in 9 time frames. Charts are customizable and technical indicators can also be incorporated. To have a closer look at the charts, the zoom-in option is also available.

Trade

The trade tab can be used to place a new order, view the account balance and available margin.

History

In the history tab, clients accumulated profits and losses over time are displayed.

Messages

Messages broadcasted by the Pepperstone platform or the MQL5 community are displayed in this tab.

How to Trade on Pepperstone MT5 Mobile App

As the brokerage company doesn’t have any proprietary trading app, clients who want to open an account using a mobile device need to access the company’s official website. Here is the step-by-step guide on opening an account and trading with Pepperstone via the MT5 mobile platform. You have to open an account on Pepperstone to access the live market by following the steps we have given in the Desktop platform section. You can then use the Pepperstone login you have made to access the live market on MT5. 

  1. Download the MT 5 app from your google play store.
  2. Open the account options, but select ‘login to an existing account’.
  3. After logging in , select Manage accounts option on the left pop- in tab.
  4. Type your Pepperstone group option into the search bar, then select it.
  5. Input your login details and tap ‘sign in.’ Or tap on an existing account option. You can now fund your account and start trading.

After signing in, its very easy to open your first trade by following these  steps:

  1. Enter the ‘Quotes’ tab on the trading app. Select the instrument you want to trade in.
  2. A pop-up window will appear. Select ‘New Order.’
  3. The next page has different fields for you to set up your order parameters. They include stop loss, take profit, and deviation etc.
  4. You can execute the order by selecting ‘Sell’ or ‘Buy.’
  5. Alternatively, instead of selecting ‘instant execution’ you can also set your pending order to be filled at a later date by selecting ‘Immediate Execution’. This will bring up a drop-down menu with options such as ‘Buy Limit’ and ‘Sell Stop’.
  6. Select the one you want to use and set the order parameters, then tap on ‘Place’ at the bottom of the screen. You should receive a notification that your order has been placed.

Pepperstone Payment Methods

In this section of the Pepperstone review, we will unfold different payment methods offered by the broker for the convenience of its clients. Deposits and withdrawals at Pepperstone can be made using Debit cards, Credit Cards, Skrill, PoLi, BPay, Paypal, and bank transfers. Minimum deposit is $10 or equivalent in other base currencies. The broker hasn’t defined an upper limit for the deposit.

Deposit

Clients have to use the payment method registered in their name to start trading with the broker. The estimated time for all deposits to reflect in your account may vary from a few seconds to a few hours, except for wire transfers. Deposits made via bank transfers may take up to 2-3 days.

Clients incur no fee on e-wallet deposits. However, they need to pay $20 on payments made via international bank transfer. Additionally, Pepperstone charges a 1% currency conversion fee if the payment made is not in one of the base currencies offered by the broker.

The following table covers all the payment methods, charges, and estimated transaction time.

Payment Method Charges Standard Timeframe
Visa Free in Australia Instant to a few hours
MasterCard Free in Australia

 

Instant to a few hours
Skrill $1 Instant to a few hours
PayPal Free Instant to a few hours
PoLi Free Instant to a few hours
Bank Transfer 20$ for an international bank transfer 2-3 day
Union Pay Free Instant to a few hours
Neteller Free Instant to a few hours
BPay Free Instant to a few hours

You can deposit by logging into your Pepperstone account with your registered email ID and password. In the secure client area select “Deposit funds” and choose your preferred funding method. 

Withdrawals

Withdrawals made by Bank Wire Transfer usually take 3-5 business days to get to the client’s account. The same payment methods that deposits undergo are used to carry out a withdrawal request. Withdrawals are rarely instant and often processed within 24 hours. The time it takes for receiving the funds usually ranges from 1- 7 working days and is determined by the withdrawal method chosen. Clients can only withdraw money in accounts that are in their names. For basic withdrawal, the broker doesn’t charge any fee. However, it charges $20 on withdrawals for international bank transfers. In addition to that, Pepperstone’s withdrawal fee for clients using Skrill is $1.

Keep in mind that the company may refuse to process a withdrawal request if they have sufficient proof that the account will turn into a negative balance, following a successful withdrawal of the stated amount.

Similarly, withdrawal forms received after 21:00 (GMT) will be processed the following day. If they are received before 07:00 (AEST), the withdrawals will be processed on the same day.

How to withdraw funds from Pepperstone?

  • Log in to your account.
  • Select ‘funds’ from the left menu of the secure client area.
  • Select ‘Withdraw funds.
  • Select the withdrawal method and the account to withdraw funds to
  • Enter the amount you wish to withdraw and, if asked, a short reason or description for it.
  • Submit the request.

Please note that whatever method is opted for, you may only withdraw money to accounts or cards that are in your name.

Account Base Currency

The broker will hold your deposited money in the base currency in a trading account. Pepperstone offers 9+ major currencies as account base currency. The user has to select the base currency of his trading account in the Secure Client Area. The broker will charge a currency conversion fee if you deposit in a different currency than the base currency of the target trading account. Pepperstone offers AUD, GBP, EUR, USD, JPY and CHF, etc as its account base currency. 

Please note that once the account has been created, base currency can’t be changed for that account. However, the user can make another live account in the Secure Client Area with a different base currency.

Pepperstone Research and Education

Research and educational material at Pepperstone website will be covered in this section of Pepperstone review. The broker offers a variety of specialised guides, exclusive insights, and powerful research tools. The company offers advanced educational resources in written articles as well as in video format. Video content on the Youtube channel and educational content on the broker’s website are well synchronised.

Users can access the educational material offline as much of the information available on the website can be downloaded. In-house market analysts of the platform are constantly providing reports on the latest economic activity. Pepperstone also provides an up-to-date economic calendar for traders eliminating the likelihood of them skipping a gainful trading opportunity.

Webinars are also hosted by the firm each month. The webinars’ videos are also shared on the company’s Youtube channel. The broker provides 40+ helpful articles about trading forex, however, they do not match the users’ varying degrees of expertise. Additionally, Pepperstone also offers third-party trading tools like Autochartist, which helps clients to read trading signals by removing the market noise and also providing help in detecting price fluctuations that trigger the major market movements.

Pepperstone Customer Service

Pepperstone provides access to a dedicated FAQ section to help clients find the best solutions to their issues. Furthermore, multilingual customer support is offered by the company via live chat, email, and telephone. Clients can contact the company via WhatsApp, moreover, it also has social media representation on platforms like Facebook and Twitter.

While corresponding with the broker, we found a delay of an average of one minute on live chat. Clients have to wait a day or two to get a response to their emails. Reaching the broker via telephone also took a bit longer.

Clients can contact the broker 24×7 through the following means:

Email – Support@pepperstone.com

Phone no-:+tel:+17866281209, +613 9020 0155

For Australian clients: 1300 033 375

For non UK:+44 (800) 0465473

For UK clients: 0800 046 5473

Pepperstone Online Reviews

Here we have gathered some popular opinions from users of Pepperstone platform at four most famous internet review platforms; Reddit, Quora, Trustpilot, and Forexpeacearmy.

What Reddit Users Say About Pepperstone

The overall attitude of Reddit users toward Pepperstone was somewhat positive. However, there were not many threads available for the broker on Reddit. A user named Sulterat says that advisors at Pepperstone are highly supportive. The user said he has worked with similar brokers and he found advisors on Pepperstone highly knowledgeable and supportive.

What Quora Users Say About Pepperstone

Quora is an Internet Question and Answer website, where internet users ask and answer questions. It is a popular website for getting opinions about online brokers from real users. A Quora user, ‘Peter Lee’, says Pepperstone is a good platform for stock trading. He also compared a broker with Pepperstone and compared the parameters like spreads, commission, leverage and minimum deposit.

Another user David Keith provided his views on Quora saying Pepperstone is a good broker. He said Pepperstone is considered risk free. He also commends the broker’s account opening process. Furthermore, he found customer support service to be quick and providing relevant responses. The user found it unfavourable that traders can mainly trade CFDs.

Trustpilot Users’ Review About Pepperstone

Pepperstone has an excellent rating of 4.7/5 out of 1,830 reviews on Trustpilot. It holds excellent feedback on the platform. Only 6% of people did not have a good experience with them.

However, there was also a user on Trustpilot who complained about the deposited funds being not shown on the dashboard. Pepperstone correspondent promptly replied to the user for assistance.

ForexPeaceArmy Users’ Review About Pepperstone

The company has a rating of 3.57/5 in 379 reviews on ForexPeaceArmy.

Despite overall good ratings, many users shared a bad experience about the broker. A user named Quasar from Vietnam, said that his order was filled at a price point that was not on the chart.  Pepperstone’s customer service replied to the user and asked him to email for further support.

Another user, MisterX, showed his satisfaction with the broker’s customer service and execution.

Other Products and Services

Additional features and trading tools like Smart Trader tools are available for retail and professional clients to help improve trade execution and management. Pepperstone also offers social trading via third-party platforms like myFxbook for MetaTrader.

cTrader Automate

cTrader Automate allows clients to backtest and optimise their trading strategies by building automated trading robots and custom indicators using the cTrader API. It is designed for margin trading and uses C# language.

Capitalise.ai

Pepperstone also offers the third-party tool, capitalize.ai, free for its clients. It is an automated programming tool that provides code-free automation and makes the trading experience free from emotional influence.

API Trading

Application Programming Interface trading or API trading is ideal for those who want to custom-build their trading systems using automated trading systems and want to access the broker’s liquidity stream at the same time.

VPS Hosting

VPS hosting lets traders run automated algorithmic strategies 24×7 without any connectivity issues.

Pepperstone Partnership Program

With Pepperstone, clients can earn a flat commission for every forex and CFD trader they refer to Pepperstone. The broker offers a multi-tiered flexible CPA structure complementing a diverse range of affiliate setups. You can also earn lifelong competitive rebates on client referrals as long as the client is connected with you.

Is Pepperstone Safe?

Yes, Pepperstone’s suite of safety features ensures that clients can trade on its platforms with peace of mind. It is well-regulated, to begin with, and offers negative balance protection to its retail clients. The broker keeps its client’s funds in segregated accounts for safety purposes. To comply with the anti-money laundering agencies the broker ensures the completion of the KYC process for all its clients, making it a trustworthy broker.

Bottom Line

Pepperstone strives to render its clients razor-sharp prices, instant trade execution, myriads of assets, and a favourable trading environment. The broker has a strong reputation and is regulated by multiple authorities including FCA and ASIC. It provides its trading services in 14+ languages and all over the world. The broker provides third-party platforms like MT4, MT5, and C-Traders to its clients. Additionally, it provides a platform for mobile, desktop, and web use. It offers multiple account types for its novice and professional traders.

Pepperstone keeps its fee structure well in line with industry standards. It provides 900+ share CFDs, 100+ ETFs, 60+ currency pairs, 30+ commodities, 20+ indices, and 20+ crypto CFDs for trading. It doesn’t offer investments in real stocks rather it offers share CFDs to trade. The broker doesn’t allow non leverage trading. Depending upon the user’s preferences, Pepperstone offers multiple withdrawal and deposit methods for funds. The company offers various trading tools including AutoChartist, Capitalise.ai, and API trading to help excel the trading experience.

 Pepperstone is a trustworthy platform. It employs various measures to ensure the safety of the client’s funds. Additionally, the broker provides negative balance protection to its client. However, professional investors may incur negative balances in their accounts due to the non-availability of negative balance protection for them. 24/7 customer service, competitive spreads, multiple assets, and rich educational tools make Pepperstone a popular option for traders. We have covered every feature of the broker in this Pepperstone review, however, readers are urged to do their own homework before they start trading.

Q & A

The broker claims to be an ECN broker. 

Pepperstone is located in Melbourne, Australia. The broker was founded in 2010 by a team of experienced traders with a common goal of improving the world of online trading.

Clients can login to their Pepperstone account by clicking on the login button on the main page of Pepperstone website. Enter your email ID and password to sign in.

The minimum deposit on Pepperstone varies depending upon the broker’s chosen entity. A minimum deposit of $10 is required in most jurisdictions.

Yes, Pepperstone is regulated and authorised by seven regulatory bodies across the world including ASIC, FCA, CySEC, DFSA, CMA, and SCB.

Pepperstone leverage varies depending on the jurisdiction. The maximum leverage offered by the broker is 1:200 in the SCB jurisdiction.

Yes, Pepperstone offers clients the ability to trade 20+ cryptocurrencies using CFD.

The minimum spread on a standard account is 0.70 pips and 0.10 pips on a razor account.

No, Pepperstone fees are industry average.

Pepperstone doesn’t have its own proprietary trading platform. However, the broker offers multiple third party trading platforms like MT4, MT5, and cTrader. 

You can download Pepperstone MT5 trading platform from the Download tab of your secure client area.

Yes, Pepperstone offers spread betting. However, only UK residents can do spread betting with the broker.

Pepperstone account types include a standard account, a Razor account, an Islamic account, and a professional account.

Yes, Pepperstone MT4/5 demo accounts expire automatically after 30 days. However, the cTrader demo accounts will not expire if they are signed in at least once every 30 days.

You can download cTrader via Google playstore or App store for your mobile devices. You can also download cTrader from the Pepperstone webpage.

  • Login to the TradingView platform and make sure the Trading Panel is selected. Find Pepperstone and connect your account.
  • Log into your Pepperstone account.
  • A pop-up message will appear prompting you to create a new TradingView platform type.
  • Create your Pepperstone TradingView account successfully. Now you can continue through to TradingView. 
  • By approving access, connect and authorise your Pepperstone account to your TradingView account. 

Once the connection is established, you can use your Pepperstone account to trade on TradingView.

On Pepperstone, clients can only withdraw up to 90% of their free margin.

Pepperstone withdrawals via cards are instantaneous. However, withdrawals taken via wire transfer may take up to 3 to 5 business days to reach your account.

Changing leverage on Pepperstone account is only available to professional clients. Go to the Account section in your secure client area to change leverage. Click on the pen icon above the relevant account. Select Change Leverage.

Pepperstone has both positive and negative reviews.