CMC Markets Review 2024: Fees, Platforms, Apps, Safety, Pros & Cons

CMC Markets is a reliable, multi-licensed trading platform that offers trading services in CFDs with its head office in London, UK. In this comprehensive CMC Markets review, we will examine all aspects of trading with this broker, including fees and commissions, spreads, leverage, safety measures, account types, trading platforms & apps, and verification procedures.

Regulated By

FCA, ASIC, BaFin, IIROC, FMA & MAS

Used By

1,000,000+ Users

Established in

1989

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78% of retail investors' accounts lose money.

Spreads From

EURUSD 0.7 pips

What Can You Trade on CMC Markets?

  • Stocks
  • ETFs
  • Forex
  • Commodities
  • Indices
  • Crypto

CMC Markets Platforms

DesktopMobileMT4

CMC Markets Funding Methods

VisaWire TransferMaster CardPaypal

CMC Markets Review 2024: Fees, Platforms, Apps, Safety, Pros & Cons

CMC Markets is a reliable, multi-licensed trading platform that offers trading services in CFDs with its head office in London, UK. In this comprehensive CMC Markets review, we will examine all aspects of trading with this broker, including fees and commissions, spreads, leverage, safety measures, account types, trading platforms & apps, and verification procedures.

  • author Eric Gift
  • Last updated 06/12/2023

78% of retail investors' accounts lose money.

Regulated By

FCA, ASIC, BaFin, IIROC, FMA & MAS

Used By

1,000,000+ Users

Established in

1989

Spreads From

EURUSD 89 Points

Platforms

DesktopMobileMT4

What Can You Trade?

  • Stocks
  • ETFs
  • Forex
  • Commodities
  • Indices
  • Crypto

Funding Methods

VisaWire TransferMaster CardPaypal
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Online Trading With Commission from $0

Assets: Stocks, Indices, Forex, Commodities, Cryptocurrencies & ETFs
CFD: YES
Min Deposit: $10
Visit eToro

78% of retail investors' accounts lose money.

Summary

The CMC Markets trading platform was launched in 1989, and it has 14 international offices in Europe and Asia. The platform is regulated by multiple Tier-1 regulators, including the FCA and ASIC. It offers 12,000+ trading instruments, including 330+ forex pairs, 80+ indices, 18+ cryptocurrencies, 50+ treasuries, 100+  commodities, 10,000+ share CFDs, and 1,000+ ETFs.

CMC Markets Main Features

Minimum Deposit$0
RegulationFCA, ASIC, BaFin, IIROC, FMA & MAS
Commission$7
Number of Markets10,000+
CFD TradingNo

The broker has an easy-to-use proprietary trading app, Next Generation, as well as third-party MetaTrader platforms. Additionally, CMC Markets charges moderate fees, largely as part of its spread. This CMC Markets review will take a deep dive into every aspect of the broker. Let’s start with the pros and cons.

Pros

  • Multi-Regulated and Licenced 
  • More than Three Decades of Experience in the Financial Sector
  • Low Trading Costs 
  • Great Selection of Trading Instruments 
  • User-Friendly Proprietary Trading Platform
  • Available in Multiple Regions 
  • Safe and Trustworthy 

Cons

  • Less Trading Instruments on MT4 
  • Less Advanced Educational Resources 

Available Assets at CMC Markets

CMC Markets offers 12,000+ trading instrument CFDs across a range of markets. These include shares, ETFs, cryptocurrencies, commodities, indices, treasuries, and minor, major, and exotic forex pairs. All of these are traded at very competitive spreads and leverages. We will examine each of these classes of trading instruments in this section of our CMC Markets review.

Shares

Shares are CMC Markets’ biggest class of trading instruments, with 10,000+ shares available for traders to choose from. These include assets from major corporations around the world, spanning multiple sectors like technology, banking, consumer and retail, and share baskets. They also include shares from all the biggest corporations around the globe, including Tesla, Amazon, Adidas, and Shopify.

Indices

CMC Markets offers traders a wide selection of index CFDs to trade in, including over 80+ indices from European, US, Asian, and African markets. These assets are tradable at competitive spreads from 0.5 pips. The leverage depends on the trading package the trader is using, as CMC Pro clients can trade indices at up to 1:500, while retail clients can only access leverage up to 1:20. However, trades by clients are subject to jurisdictional limitations on leverage imposed by the relevant regulatory bodies. Thus, depending on the jurisdiction, clients in most regions will not be able to enjoy the full leverage offered. However, it is also worth noting that there are exceptional regions, particularly New Zealand and Canada, where traders can use leverage up to 1:500 and 1:28.6 respectively.

Forex

The CMC Markets asset portfolio contains 330+ forex pairs. With this diversity including minor, major, and exotic pairs, CMC traders are able to spread their trading risk across multiple types of currency pairs with varying dynamics and trading activity. For instance, the major pairs contain the dollar and are good for traders in need of assets with high trading activity. The minor pairs have less trading activity, while the exotic pairs have the least. However, the exotics are very many and offer a great chance for diversification. EUR/JPY, USD/JPY, and USD/MXN are some of the currency pairs available on the platform.

Commodities

For traders who want to trade important industrial raw materials and other commodities, CMC Markets offers an array of these assets. These commodities number 100+ and they include energy resources like oil and coal, agricultural commodities like cocoa and rubber, and valuable metals like gold and silver. They are tradable at great spreads and a leverage of up to 1:10. Jurisdictional limitations may also apply, though there are exceptional regions like New Zealand and Canada, which allow high enough leverages that the full leverage may be accessible. 

With out-of-hours 23-hour trading on these commodities and charting that goes back as far as 1992, the CMC commodities platform is a favourite among many traders.

Cryptocurrencies

Crypto is one of the riskiest areas of investment in modern markets, and many people would rather steer clear of it. However, for traders who want to venture into this sector, CMC offers a selection of crypto asset CFDs. In total, there are 18+ crypto assets on the CMC Markets trading platform, and they include major coins like Bitcoin and Ethereum as well as Altcoins like Tron and Neo. In addition, the platform also offers some crypto indices.

ETFs

Traders on the broker can also trade a variety of top global Exchange-Traded Funds. Numbering about 1,000+, they fall into three main classes based on specific investment characteristics: passive, smart beta, and actively managed funds. These include popular types like the Invesco QQQ trust and the VanEck Gold Miners, all available under favourable pricing and at great spreads. 

Stocks Trading at CMC Markets

In this part of our review, we will now turn to a more in-depth look at CMC Markets and its stock offers. The platform offers CFDs, meaning traders can only deal with the underlying price fluctuations of the various stocks available. It also offers access to real stocks through the CMC Invest platform, where traders can have real ownership of the relevant assets. Essentially all the stock CFDs also have real stock counterparts you can access through CMC Invest.

When it comes to trading these CFDs and real stocks, traders on the platform can count on a robust set of educational resources and advanced trading tools to aid their trading. We’ve already seen some of these educational resources, though we will treat them in greater detail in another section. But among the available trading tools to aid traders, there are advanced charting options and analytic tools, which can aid CMC Markets traders to analyse and track price movements and trends.

Available Stock Exchanges at CMC Markets

The current stock CFDs available number up to 10,000+, and they span a range of major and minor global markets and large national and multinational corporations. These are the national stock exchanges into which the platform’s stock offerings enable traders to access.

CountriesMajor Stock Exchanges
BelgiumBrussels Stock Exchange
Denmark Copenhagen Stock Exchange
France Paris Stock Exchange
GermanyFrankfurt Stock Exchange
NetherlandsAmsterdam Stock Exchange
EuroNext Amsterdam
Spain Barcelona Stock Exchange
Bilbao Stock Exchange
Madrid Stock Exchange
Switzerland SIX Swiss Exchange
UKLondon Stock Exchange
USA New York Stock Exchange (NYSE)
National Association of Securities Dealers Automated Quotations (NASDAQ)
Singapore The Singapore Exchange
Hong Kong Hong Kong Stock Exchange
New Zealand New Zealand Stock Exchange
Portugal EuroNext Lisbon
Austria Vienna Stock Exchange
Australia Chi-X Australia
Australia Securities Exchange
CanadaCanadian Stock Exchange
TSX Alpha
Montreal Exchange
Ireland Euronext Dublin
Finland NASDAQ Helsinki
Italy Milan Stock Exchange
Sweden NASDAQ Stockholm

Stock Trading Fees & Commission at CMC Markets

Like most other platforms we review, CMC Markets derives its main income from spreads. However, there are still some fees and commissions for stock trading that are independently charged. So, how do these work?

For the initial buy order that is handled online on any trading day, there is no charge up to a maximum stock value of $1,000. All buy and sell orders come at variable minimum charges that depend on the location. For most, the commission is 0.10% per trade. However, there are exceptions, such as  US trades, for which the minimum commission charge is 2 Cents per unit. In any case, this percentage translates to different amounts in each currency. For instance, it’s JPY 1,000 for the Japanese currency and HKD 50 for Hong Kong.

Stock Trading Leverage at CMC Markets

All of CMC Markets’ 10,000+ stocks are tradable at leverages that depend, first, on the trading account package. CMC Markets retail traders in the UK, Australia and Europe can only use leverage up to 1:5. However, as we’ve pointed out in the assets part of our review, jurisdictional limitations also apply. Clients from NewZealand and Canada have access to 1:20 and 1:3.33 respectively.  

CMC Markets Regulations

The CMC Markets trading platform’s head office is in London, UK. However, it does have regional offices in many countries across Europe and Asia. It is also well-regulated, operating under licensing and regulatory requirements set by many Tier-1 (Hight trust) bodies. In this section of our CMC Markets review, we will briefly overview these various offices, their addresses, and relevant regulators.

CMC Markets (UK) PLC: This is the platform’s global headquarters, and it’s located at 133 Houndsditch, London EC3A 7BX. CMC Markets UK PLC is under the jurisdiction of the Financial Conduct Authority (FCA).

  • Licence Number: 173730

CMC Markets Asia Pacific Pty Ltd: This is the Australian branch of CMC Markets, and it is located at Level 20, Tower 3, International Towers, 300 Barangaroo Avenue, NSW 2000, Sydney, Australia. This branch is under the regulatory jurisdiction of the Australian Securities and Investment Commission (ASIC).

  • ACN Number: 100 058 213

CMC Markets Austria, CMC Markets Germany GmbH: The Austrian branch of the platform is located in Vienna, at Niederlassung Wien, The ICON Vienna Wiedner Gürtel 13, 1100, Wien, Österreich. Their operations are regulated by the Federal Financial Supervisory Authority (BaFin).

  • ID Number: 10154814

CMC Markets Canada Inc: This office is located at 100 Adelaide St. West, Suite 2915, M5H 1S3, Toronto, Ontario. It operates under authorization and regulation by the Investment Industry Regulatory Organization of Canada (IIROC).

  • Reg Number: 430307-5

CMC Markets (China):  This Chinese office is located at Suite 3404, Level 34, Shanghai Tower, No.501, Middle Yincheng Road, New Pudong District, Shanghai. 

  • Reg Number: 41000002201702280102

CMC Markets Germany GMBH: This branch office operates out of Garden Tower Neue Mainzer Str. 46-50, 60311, Frankfurt, Deutschland. It is under the regulatory jurisdiction of BaFin.

  • Reg Number: HRB 114199

CMC Markets (NZ) ltd: The New Zealand branch of the CMC Markets platform is located at Level 39, 23 Albert Street, Auckland 1010, Auckland, New Zealand. It is under the authorization and regulation of the New Zealand Financial Markets Authority (FMA). 

  • Reference Number: FSP41187

CMC Markets (Norway): The Norwegian branch is located at Fridtjor Nansens plass 6, 0160, Oslo. 

CMC Markets Germany GmbH Spółka z ograniczoną odpowiedzialnością: This is the Polish branch of CMC Markets, and it is located at Oddział w Polsce, ul. Emilii Plater 53, 00-113, Warsaw. 

CMC Singapore: This branch of the platform is located at 9 Raffles Place #30-02 Republic Plaza Tower I, Singapore 048619, Singapore. It operates under the jurisdiction of the Monetary Authority of Singapore (MAS). 

  • Reg Number:  200605050E

CMC Markets (Spain): This branch is located at C/ Serrano 21, 4ª planta, Madrid. 

CMC Markets Fees and Commissions

CMC Markets fees and commissions are charged independently of the spreads. However, much of its income comes from the spreads, which are still affordable, as the platform has tried to make trading as easy as possible for its clients. In any case, it still charges a few fees and commissions. The fees a client has to pay on the CMC Markets trading platform fall under two broad categories: trading and non-trading fees. And in this part of our review, we will look at both types.

Trading Fees

Trading fees are those that accrue as a result of trading activity on a trader’s account. There are quite a few of these on any trading platform, but the ones CMC Markets charges are spreads, rollover costs, and share commissions.

Spread

The spread for an asset is the difference between its ask and bid prices, and it’s usually expressed as a decimal number. Affected by such influences as liquidity and market news, spreads can range from very low (from 0.0 pips, in the best cases) to very high (as much as from 20.0 in some cases). 

The CMC Markets spreads are very competitive and consistent on all its assets, beginning from 0.7 pips for all account types. The great thing about this consistency across account types is that you don’t have to upgrade to a more demanding account type to access better spreads.

Commissions

The trading commissions are fees levied upon any trade executed. These are usually dependent on the trading volume, though some commissions are not so contingent. When you enter and exit a trade on share CFDs on the platform, a commission fee is applied that varies based on the jurisdiction from which the particular comes. However, this variance is almost nonexistent as trades executed on shares from most of the available national stock markets are charged a commission of 0.10%. 

Rollover Rate or Swap Fees

The overnight fees for share CFDs, for instance, are calculated using the underlying interbank rate for the currency of the relevant share, plus or minus 0.0082% for buy and sell positions, respectively.

Guaranteed Stop Loss Order Fees

For a fee, a trader on the CMC Markets trading platform can add a guaranteed stop-loss order (GSLO) to their trade, which will ensure that they exit at the level specified, regardless of market volatility or gapping. The broker reimburses the full amount of the original GSLO price if the GSLO is not activated. The fee, sometimes known as the “premium,” is determined by multiplying the bet size by the premium rate.

Non-Trading Fees

In contrast to the trading fees, you don’t have to perform any trading activities for these fees to accrue. They are derived from non-trading activities.

Deposit and Withdrawal Fees

CMC Markets allows traders to deposit and withdraw funds to and from their account through majorly standard bank transfers, debit cards, credit cards, and PayPal. For all these methods, deposits and withdrawals are free of charge. That is unless you are doing an international bank transfer, in which case, there will be a charge specified on the platform.

Aside from these, there are also other things to pay attention to. The sum of all withdrawals from the account must not be greater than the sum deposited with a card or PayPal. Furthermore, withdrawals are allowed up to the full balance of the account less the margin value.

Conversion Fees

The conversion of foreign currencies into your account base currency or local currency costs 50 basis points (0.5%) if you are trading foreign exchange products on the CMC Markets CFD platform.

Inactivity Fees

If there hasn’t been any trading activity on an account for a continuous year, it is regarded as inactive, and a fee known as the inactivity or dormancy fee is charged. On inactive accounts, there is a £10 monthly fee (the exact amount depending on the base currency of the account), but if there are no funds in the account, there is no deduction. Further, all inactivity charges cease once trading activities resume on the account.

Market Data Fees

These are fees the platform charges for delivering vital market data to clients. You must activate the appropriate market data subscription in order to trade or access the platform’s price data for specific share CFD instruments. Depending on your market data classification and the type of account you hold, monthly membership fees may apply.

Account Types at CMC Markets

Where account variety is concerned, CMC does fairly well. There are three CMC Markets accounts – four if you count the demo account. We will examine each of these types in this section of our review.

Demo Account

The CMC Markets demo account option is made to assist traders in honing their trading techniques in a risk-free setting and developing trading skills they can use in actual markets. The demo account offers traders access to a simulation of the live market with all 12,000+ CFD instruments. It comes with $12,000 in faux capital and real-time spreads.

Virtually all the advanced trading tools, from charting and order execution to pattern recognition and scanning are also available on this account.

CFD Account

For traders wishing to trade in CFDs only, CMC Markets offers a CFD account, which is not only free to open but also has no minimum deposit requirements. The account type is suitable for new traders, and it is available on both the proprietary CMC Markets platform and MT4. Spreads here begin from 0.7 pips, and the holding costs start from $7. 

Corporate Account

This account type is suited for corporate entities from small businesses to large online trading conglomerates who wish to trade in CFDs. This account type offers all the same features as the CFD account, but for corporate use. This account, however, cannot access the demo account option, unlike the CFD account. 

Spread Betting Account

This account type is a way to enable traders to deal in the underlying price movements of a range of assets in a tax-efficient manner. It offers all the advanced tools available in other account types, in addition to the competitive spreads and leverages. However, it is only available to traders in the UK.

Professional Account

The CMC professional account is an account type designed for professional traders. It features higher leverage and greater exposure (and thus, greater risk) than retail traders. It also comes with tighter spreads, priority access to new products, and greater funds protection. Pro traders are classified on the platform as wholesale traders.

CMC Markets Trading Platforms

The CMC Markets trading platforms operate on mobile apps and desktop, both of which we will be examining in this review section. For the desktop platform, there is the CMC Markets Next Generation program, an advanced trading app that allows you to manage your trade entry, exit, and risk more effectively by offering a variety of adaptable and simple-to-use orders. It brings to the table a suite of sophisticated features, such as boundary orders, price ladders, guaranteed stop-loss orders, and more. There is also a mobile app version, howbeit not available in some regions. The more available option for mobile users is the MT4 mobile app.

CMC Markets Desktop Trading Platform

Desktop traders can access CMC Markets’ trading services on the proprietary Next Generation platform. The Next Generation trading program for desktop platforms is designed to be as user-friendly as a desktop trading app can be. True to its name, it contains a suite of some of the most cutting-edge functions for trading, including an advanced charting package that comes with over 100+ technical indicators and drawing tools. There are also 70+ chart patterns and 12 chart types. Let’s go through some of the features of this software. 

Price Projection Tool

This includes the chart package, which enables traders to search out common technical chart patterns and candlestick formations. Together with the pattern recognition tool, these enable tracking patterns on open charts across long and short intervals of time. Here, traders on the platform utilise any of the several chart types and drawing tools.

Market Watch List

This feature enables traders to find the instrument on which they would like to trade from a table of different open markets. To make finding these markets simpler, there is a search feature here as well. Clicking on an asset reveals some relevant information about it, including the current sell and buy price, enabling traders to execute simple trading operations like buying and selling as well as more complicated ones like take profit or stop loss.

Education

The Education section enables traders to find all the educational resources they need to improve their trading. These include market news, the latest updates on trends, webinars, and expert takes on various trends in the market.

Terminal

The terminal is where traders can access such information as their trading history, open and closed positions, and current margins.

How to Open an Account and Trade on the CMC Markets Desktop Platform

While it may take time for registration to complete on the platform, it’s very quick and straightforward to open an account on the CMC Desktop platform. Here, we will outline the steps you need to follow to open one and what information will be required of you.

  1. Find and click on the ‘Start trading’ button at the top of the CMC Website homepage on your desktop. The screen that appears will require you to select your region.
  2. On the next page, supply your email and set a password, then choose ‘CMC Platform’ for your account opening.
  3. Choose your account type from the three options on the screen that follows.
  4. You will be sent a 6-digit verification code on your email. Type the code into the boxes provided and click on ‘Verify’ to proceed.
  5. The next stage is the beginning of your application for a live account, and you will see a window stating as much. Here, you must provide some information like your name, account type, base currency, etc. Once you have supplied these, click ‘Next’ to proceed.
  6. The next window will ask for some more of your personal details, such as your date of birth and national insurance number. The page after will ask for your residential address.
  7. Provide some information on your financial background.
  8. Provide information about any previous trading experience you may have.
  9. Read through the risk statement and declarations on the next page, then tick the boxes to indicate that you have read and understood them. Then, click ‘submit’ to finish your application.
  10. You will be redirected to the login page, where you can then access the platform. You will see a window requiring you to proceed with your verification. Click on ‘Provide details now’ to proceed.
  11. Click on ‘Verify your identity, and you will see a window containing fields for you to proceed with both address and ID verification. Supply screenshots of the relevant documents in each section, and your verification is complete.

CMC Markets Mobile App

CMC Markets trading platform also operates on mobile through its proprietary mobile app, which is available for download on Google Play Store and the Apple App store. However, the app is not available in many regions. Luckily, the platform also offers its services through the third-party platform MT4. In any case, we will now look at some of the CMC Markets mobile app features and how to start trading on it.

Platform Overview

The CMC Markets mobile trading app gives users access to a variety of cutting-edge trading features, allowing mobile users to quickly monitor and trade shares and CFDs. These are the key features of the platform. 

Charting Options

The mobile app comes with charts optimised for mobile devices, in addition to over 25 technical  indicators and drawing tools.

Accessibility and Customization

The broker understands that comfort and personalization are significant in enabling a trader to be in their element when trading. As such, the mobile platform is designed to be very customizable, especially in the dashboard section.

Client Sentiment Tracking

The client sentiment tracker enables clients to monitor the trading trends among other fellow clients, as this can be useful in determining which assets are likely the best to trade at a given time.

Market News and Insights

This function enables traders to get in-house updates and expert takes on the latest trends in the market.

Topical Watchlists

This feature enables traders to keep a close and ready eye on a select number of assets so that they can easily spot trading opportunities when they appear.

How to open an Account and Trade CFDs on CMC Markets Mobile App

The process for opening an account on the mobile platform is the same as for the desktop platform above. All you have to do is enter the site and create an account for the proprietary platform. Once you have done that, you can then follow these steps to begin trading.

  1. Download the CMC Markets mobile app on your app store and launch it.
  2. Tap the ‘login’ option at the bottom of the screen to access the login page. 
  3. On the login page, input the login details for your account and tap the button to proceed. You will be taken to the home screen of your account.

Once you have logged in, you  can now fund your account and start trading by following these steps. 

  1. Tap the menu bar at the top right side of the screen and select the ‘funding’ option from the menu that appears.
  2. On the funding page, select the amount you want to deposit.
  3. Input your card details in the fields provided, verify, and authorise the transaction.
  4. Select a product of your choice, and a page with a chart and all relevant trading options will appear.
  5. You can choose to sell or buy (the sell option is indicated by a yellow button with an arrow pointing down and the buy option is indicated by a blue one with an arrow pointing up).
  6. Input the number of units you would like to sell or buy (the equivalent value will also appear). You can also set such parameters as Take Profit, Stop Loss, and even limit entry. Once you are all set, you can tap ‘confirm’ to proceed with the order.

CMC Markets Payment Methods

Here, we will review the means available for deposits and withdrawals at CMC Markets. 

Deposit

Deposits on the CMC Markets trading platform are possible through debit cards, credit cards, standard and international bank transfers, and e-wallets. However, while it does support e-wallet transactions, the platform only seems to support one: Paypal. Where charges are concerned, the platform doesn’t charge any – at least not unless you are doing an international bank transfer. In that case, CMC Markets levies a charge which is to be specified on the platform during the transaction.

Deposit MethodSpeedMinimum Deposit
Mastercard (credit card and debit card)InstantNone
VisaInstantNone
Bank Transfers1-3 daysNone
PaypalInstantNone

Withdrawals

The platform allows withdrawals through all the same payment methods as for deposits, and it doesn’t charge any fees for them. However, there is a small caveat: when using card methods,  the amount you can withdraw is limited to the total amount you have deposited into your account over a 1-year period using that method.  You could only withdraw a maximum of $1,000 to your card, for instance, if you used it to put $1,000 into your CFD trading account, even if your account balance later rose to $1,500. The remaining $500 would need to be transferred to a bank account or PayPal account if you wanted to withdraw it.

Account Base Currency

The currency in which your account operates (as set by you) is known as the base currency of the account. All your financial information will be rendered in terms of that currency. On CMC Markets, traders are able to choose between a number of base currencies, namely GBP, EUR, USD, AUS, CAD, NOK, NZD, PLN, SEK, and SGD.

When you choose any of these as your base currencies, all transactions in any other currency will be subject to appropriate conversion costs.

CMC Markets Research and Education

Next, we will review the platform’s research and education packages. Where these are concerned, the platform offers a pretty solid array of educational resources that traders can take advantage of. 

The most significant of these is Opto, a kind of academy designed to help traders learn about innovative new technologies that are set to take global markets by storm. This feature is mostly beneficial for share traders, but it can also be very helpful for CFD traders. 

There are also other great educational resources, such as CMC Markets’ webinars, a vast library of educational articles in its blog, e-books, annual market outlook research, news and insight updates, trading guides, podcasts, and video tutorials. All in all, the platform’s library of educational resources is very robust.

CMC Markets Customer Services

CMC Markets’ customer support is quite good, as the platform seems to have done a lot to make sure clients are promptly and helpfully attended to. Additionally, the broker has a few social media handles, namely Facebook, Youtube, Twitter, and LinkedIn.

Aside from these, there is also a live chat feature, where traders reaching out through this channel will first meet a chatbot. It seems to have a reasonable scope of capabilities in handling customer queries. Any issues it can’t answer are transferred to a real agent, and you can expect one to say hello within 20 seconds. However, the wait time can be longer if there is a significant queue of clients on the wait.

In addition to the live chat, traders can also reach out through phone calls or email. The response times for these are pretty great, especially for the phone lines. Emails will usually receive a response within 30 mins of being sent, provided it’s during work hours. Finally, there is also a vast FAQ section where traders can get quick answers to a wide range of common queries on different issues relating to trading on the platform.

CMC Markets Online Reviews

In this section, we will now turn to an examination of what users think about the platform on four different sites: Reddit, Quora, Trustpilot, and ForexPeaceArmy.

What Reddit Users Say About CMC Markets

The feedback from the Reddit community on the CMC Markets trading platform is mostly positive, though there are a few complaints. On the positive side of the spectrum, there is this review by a user who commends their decent spreads.

This other user considers them trustworthy and commends their customer service.

However, on the negative side, this other user considers them to be shady and accuses them of a history of dishonest business practices.

What Quora Users Say About CMC Markets

There seems to be only one review of CMC markets on Quora, and it’s more of a comparison. The user lists some reasons why they chose a different broker over CMC Markets, including the fact that the platform is not open to US citizens and the non-availability of MT 5.

TrustPilot Users’ Review About CMC Markets

The CMC Markets has a pretty great average rating of 4.1 from about 1,545 reviews on TrustPilot. This general sentiment is reflected by a user who considers his experience thus far a five-star one.

However, there are still some negative comments from users, such as this trader who complains  that they forced him to sell his shareholdings at a massive loss. He strongly advises staying away from CMC Markets.

ForexPeaceArmy Users’ Reviews About CMC Markets

Unlike in the previous forums, the general sentiment towards the CMC Markets platform on this site is very negative. There are about 124 CMC Markets reviews on ForexPeaceArmy, and they produce an overall average rating of 1.7.

This user considers CMC Markets a total scam, citing an undue increase in WTI margins and interest rates, as well as issues with withdrawing funds.

There is also this other user who has a problem with the broker changing its cash commodity references at will, among other complaints.

However, there is still a positive review or two among the flurry of negative ones. For example, this user cannot, for the life of him, see what all the negative sentiment is about, as he has been using the platform quite well so far.

Other Products and Services

Aside from the services we have examined, the CMC Markets offers a few other notable services we will review briefly. 

VPS Hosting

Virtual Private Server (VPS) hosting on the CMC Markets platform enables traders to use professional advisors and automated algorithmic techniques seven days a week, 24 hours a day. They can also access ultra-low latency and reduce the possibility of system outages caused by connectivity problems.

Social Trading Forums

While the platform does not offer any copy-trading capabilities, it does offer social trading forums on its Next Generation platform, where traders can interact and exchange useful information on price trends, trading strategies, etc. 

API Trading

The platform links clients to a host of financial markets worldwide through third-party hubs providing co-located connections and APIs.

Is CMC Markets Safe?

Now, let us review the CMC Markets safety features. How safe is CMC Markets?

First, let’s look at regulation. Where this is concerned, the platform does very splendidly, as it is regulated by the FCA, FMA, ASIC, BaFin, MAS, and IIROC, all of which are trusted regulators. It also has two-factor authorization features, which, along with SSL Certificates and biometric lock functions, are a great boost to account security.

There is also another key respect to consider here: client money security. The broker performs quite well here, as it segregates the funds of clients in a separate account from its own funds, as required by FCA guidelines. This means clients are assured their money will not be touched if the broker runs into financial trouble. There are also some jurisdictional provisions, such as the one available to UK traders. Any shortage of funds up to £85,000 for trading accounts with CMC Markets UK plc may be paid under the Financial Services Compensation Scheme (FSCS).

Bottom Line

Users may expect competitive pricing, fast transaction execution, and a secure trading environment from the CMC Markets trading platform. It is widely available worldwide, and well-regulated by reputable financial regulatory authorities, though it is mostly active mostly in Europe and Asia.

The procedure for signing up and activating an account is relatively quick, though the registration may take a while. But once it is complete, traders gain immediate access to a vast library of asset CFDs, whether commodities, forex, Indices, crypto, shares, or ETFs. The spreads are competitive, and the leverages and fees are excellent. Additionally, the platform’s trading apps are very easy to use, and they come with great features like advanced charting and technical analysis tools. 

Account options on the platform are pretty great, though there is no Islamic account for traders who need one. However, the spreads across the account types are consistent, meaning there is no need to upgrade for spread’s sake. Finally, we find their customer service pretty great. It also has a significant social media engagement platform, with outreaches on Facebook, Youtube, LinkedIn, and Twitter.

Q & A

CMC Markets was founded in 1989.

The CMC Markets login process requires you to access the login page, input your details, and click the login button.

Yes, CMC Markets is a broker that allows traders to trade stock CFDs.

There are up to 10,000+ stock/share CFDs that you can trade on the platform.

Yes. Real shares can be accessed through the CMC Markets Invest platform.

The maximum leverage to trade stock CFDs on CMC Markets is up to 1:20.

Yes, CMC Markets charges commissions on its stock offerings.

CMC Markets fees are generally quite low.

CMC Markets allows traders to trade options on its platform.

The minimum spread on CMC Markets is from 0.7 pips. 

The CMC Markets Next Generation and the CMC Markets Mobile App are the broker’s proprietary trading platforms.

Yes, Stocks are tradable on the Next Generation platform.

Yes, real shares are available on the CMC Markets Invest platform. 

The platform does allow traders to trade in cryptocurrencies.

MT 4 is available as a third-party platform for traders on CMC.

The share price, as at the writing of this review, is GBX 247.50

The platform is currently listed on the London Stock Exchange.

The platform has no minimum deposit requirement. 

Yes, CMC Markets pays dividends on its shares.

You can download the CMC Markets mobile app on Google Play Store or the Apple Store.

CMC Markets withdrawals may take anywhere between 1 to 3  business days to process and reflect in the target account.

Yes, CMC Markets offers a Demo Account.

You can withdraw your funds by clicking on the withdrawal button on the funds management dashboard, supplying your bank details, verifying, and authorising the transaction.

To change your leverage, you may have to talk to your account manager.

With its multi-regulation and client fund safety scheme, CMC Markets is a trustworthy broker.