Summary

Since its establishment in 2016, Capital.com has used technology to expand trade and investing opportunities, doing so in a way that eliminates traditional entry obstacles. More than 4 million traders worldwide are supported by the broker’s web- and app-based platforms in their efforts to make a difference in their financial futures and the world at large.

Capital.com enables its clients to access 3,700+ markets worldwide. The firm offers CFD trading in stocks, indices, forex, commodities and ETFs.

In this Capital.com review, the pros and cons, trading platforms,  account types, payment methods, and customer support are all discussed. We will also explore fees, trading instruments, and, most importantly, how to open an account with the broker. A few online comments from popular websites are also attached to give real-life viewpoints of the users about this broker.

Available Assets

Capital.com enables its clients to access 3,700+ trading instruments worldwide. It offers CFD trading in shares, indices, forex, cryptocurrencies, and commodities. We will explore each of the assets in this section of the Capital.com review.

Stocks

Capital.com offers 2,800+ stocks that can be traded as CFDs. There are no real shares offered by the broker. The CFD trading in shares enables the clients to trade bigger positions. The leverage available to trade stocks is up to 1:5.

Indices

Capital.com offers 20+ indices to its clients with leverage up to 1:100. A stock market index serves as a gauge for a certain sector of the market. It is determined using the prices of particular stocks. Investors review stock market indices to define the market and contrast the return on various investments. CFDs are available on a wide variety of global indices at Capital.com, from well-known indices such as the NASDAQ 100, S&P 100, Dow Jones, DAX 30, and FTSE 100.

Forex

At Capital.com, there are 120+ forex pairs to trade. The leverage available to trade forex pairs is up to 1:30. The EUR/USD pair is the most popular, followed by the USD/JPY, GBP/USD, and USD/CHF pairs, in that order. Being the largest worldwide market and open 24/6 makes the forex market incredibly liquid; traders can buy and sell right away.

Commodities

At Capital.com, there are 20+ commodities to trade. The buying and selling of unprocessed physical goods like wheat or sugar, is known as commodities trading. The foundational elements and raw materials of the world economy are commodities. Capital.com offers trading in a broad range of hard and soft commodities. When diversifying your current assets, commodities CFDs are especially helpful. The leverage offered to the clients is up to 1:10 on trading commodities.

Cryptocurrencies

At Capital.com, there are 120+ cryptocurrencies available that can be traded as CFDs. They include Bitcoin, Litecoin, Ripple, and Ethereum. Due to overnight fees and the short-term nature of crypto CFDs, cryptocurrency CFD trading is regarded as a short-term strategy. For crypto CFDs, Capital.com offers up to a 1:2 leverage, allowing traders to start a trade worth $100 with just a $50 investment.

ETFs

Capital.com offers its clients access to invest in 110+ ETFs as CFDs. By investing in ETFs, you can trade commodities funds and review the growth of an index or a collection of stocks without trying to study and assess individual stocks. Traders can take a long position in an ETF if they believe the price will rise, or a short position if they believe the price will decline.

Stock Trading at Capital.com

Capital.com offers 2,800+ stocks to facilitate their clients to have a better trading experience while choosing the stock of their choice. The full shares instrument table can be sorted by the most actively traded, most volatile, top risers, and top fallers. This interactive table shows live pricing as well as the percentage change over the previous two days. There are around 75+ indicators to facilitate the clients.

The broker offers only CFD shares to their global clients. Stamp duty, which is what traders typically pay on shares, is not applicable if they trade CFD shares. CFDs can be traded on margin, giving traders additional capital leverage and facilitating easier access to the markets. Traders can trade a fluctuating market with CFDs since they can short-sell anytime. Trading with leverage enables them to benefit more from market fluctuations that are more subtle. CFD trading can increase both profits and losses. The zero-balance protection saves traders from getting their balance below zero in case of loss.

Available Stock Exchanges at Capital.com

There is an extensive list of stocks available at Capital.com from multiple stock exchanges worldwide. The following table reviews all the stock exchanges from different regions of the world offered by Capital.com.

Stock Trading Fees & Commission at Capital.com

Stock trading at Capital.com is completely commission free. The fees incurred differ from instrument to instrument. For stock trading, clients are charged a spread. The spread is the price difference between the buy price and the asking price of an asset. For instance, the spread is from 1.8 pips for trading AMZN share CFDs. Overnight fees are also charged on stock trading. The overnight fee on AMZN’s long position is -0.006402%, and on the short position, it is -0.005927%. There are no other fees Capital.com charges the clients for stock trading.

Stock Trading Leverage at Capital.com

In financial trading, leverage allows traders to make bigger trades than they might otherwise have the capital for. Traders are being lent the balance to trade from the broker. This means their capital is freed up for other investments.

Although they only put up a part of the money, their profit or loss will be based on the total value of their position, which is larger because of the borrowed money. There is the potential to see a profit or loss of more than the original investment. But it is always better to analyse the risks fully. Leverage up to 1:5 can be used to trade share CFDs. Traders can start trading with just $100 to manage a $500 investment in shares.

Regulations

Capital.com is regulated by multiple regulatory platforms and conforms with the Markets in Financial Instruments Directive’s (MiFID) standards. The offices, along with their regulatory bodies are also mentioned in the following section of this review.

Stock and CFD Investing Ltd (Seychelles): Republic of Seychelles has one entity of Capital.com that is named Stock and CFD Investing Ltd. The Financial Services Authority (FSA) authorised the investment firm. The address of the office is at 5A CT House, Providence, Mahe, Seychelles.

• Licence Number: SD101

Capital Com Stock and CFD Investment Ltd. is a member of the Capital.com Group, which also includes the following companies:

Capital Com Stock and CFD Investment Ltd: Capital Com Australia Pty Ltd: Capital Com Australia Pty Ltd is the Australian entity of Capital.com. The Australian Securities and Investments Commission (ASIC) supervises this office. It is located at Level 34, 120 Collins Street, Melbourne, 3000, Victoria.

• Licence Number: 513393
• Registration Number: ABN 47 625 601 489

Capital Com (UK) Limited: This office is registered in England and Wales. The Financial Conduct Authority (FCA) is the regulatory body that supervises Capital Com (UK) Limited. The office is situated at 2nd Floor, 4 Orchard Place, London SW1H 0BF, UK.

• Company Registration Number: 10506220
• FCA Registration Number: 793714

Capital Com SV Investments Limited: Cyprus Securities and Exchange Commission is on duty to regulate this entity of Capital.com. The Cyprus office is located at 28 Oktovriou, 237 Lophitis business centre II, 6th floor, Limassol, Cyprus, 3035.

• Registration Number: HE 354252
• Licence Number: 319/17

Capital Com Online Investments Ltd: This entity is regulated by the Securities Commission of The Bahamas (SCB). The office address is located at Bahamas Financial Centre, 3rd floor, Shirley and Charlotte Street, P.O. Box N-4865, Nassau, Bahamas.

• Company Number: 209236B
• Licence Number: SIA-F245

Supported Countries

Capital.com is based in Cyprus. The offices are located globally in the regions of the United Kingdom, Poland, Ukraine, Cyprus, Australia, Singapore, Seychelles, Bahamas, Bulgaria Gibraltar, and Lithuania. Customers from the United States, Canada, Australia, Sudan, Syria, North Korea, Iran, the United Kingdom, and Europe are not eligible for services from Capital Com Stock and CFD Investment Ltd.

Fees and Commissions

At Capital.com, fees, and commissions differ for every instrument. The trading and non-trading fees incurred when trading with Capital.com include spread, commission, currency conversion fees, account fees, overnight fees, and inactivity fees.

Trading Fees

The trading fees are the fees directly linked to the execution of a trade. This usually comprises spread, commission, and overnight charges by the broker. Further details about each of these fees are mentioned below in this part of the review.

Spread

Spreads on Capital.com are quite tight. They vary from instrument to instrument. For instance, the spread on GBP/USD is 1.3 pips, while for Gold Spot, the spread is 3.0 pips.

Commission

Capital.com does not charge any commission on trading indices, currency, and CFD stocks. It has a 0% commission policy on deposits, withdrawals, and real-time quotes. The educational materials, dynamic charts, and indicators are accessed completely free on Capital.com.

Overnight Fees

For Cryptocurrencies, Shares, and Thematic Investments, Capital.com imposes an overnight fee that is based solely on the leverage offered rather than the full value of your investment. On indices, commodities, and forex, the overnight cost is based on the total value of your position. For instance, the broker applies an overnight charge of -0.030% on TSLA CFD long positions while it charges -0.0136% on short trades.

Non-Trading Fees

The non-trading fees are not related to trading activity; rather it is charged by a broker for other services or activities such as currency conversion fees, inactivity fees, and account management fees.

Currency Conversion Fee

Any trades on instruments with a different currency denomination than the currency of your account will be subject to a Currency Conversion Charge from Capital.com. The fee is determined as follows: exchange rate + a markup obtained from liquidity providers.

Inactivity Fees

The accounts on Capital.com are not subjected to an inactivity fee. Traders can keep their accounts inactive with no charges from the broker.

Account Fees

Capital.com does not charge any account management fees.

Account Types

The Standard, Plus, and Premier accounts were the three account categories Capital.com once offered. The only options available through Capital.com are for retail and business accounts after a new set of guidelines were presented by ESMA. Capital.com still provides all those accounts. Nevertheless, it doesn’t show any pertinent data. Also, the official website doesn’t have an account comparison page for clients to review the available account types.

Demo Account

Capital.com offers the facility of a demo account where beginner traders can practice and experience without risking any funds in the market. There are $10,000 virtual funds available in the demo account as well as it provides real-time trading too.

Retail Accounts

As soon as a client signs up with the broker, a retail account is created for them. The retail account offers access to every trading instrument. For both European and non-European clients, the minimum deposit is $20 or an equivalent amount. To trade assets, leverage is provided. Also, clients have access to the account’s negative protection balance.

Professional Accounts

To qualify as a professional client, the traders must fulfil the requirements set by ESMA. Everyone is initially registered by the company on a retail account. After that, it evaluates the client’s application and requests additional documentation. This will determine whether or not a client can upgrade to a professional account. In the professional account, users can leverage their funds more.

Trading Platforms

Capital.com offers a web trading platform, MetaTrader 4, and a mobile trading App. Clients can link their MetaTrader account to the proprietary platform to enhance their trading experience. We will discuss the desktop and mobile trading platforms in this section of the Capital.com review.

Desktop Trading Platforms

The desktop trading platform by Capital.com enables clients to have a smooth trading experience due to its user-friendly interface. It is a web trading platform where traders can trade CFDs. Here are the features of the web platform.

Watchlist

With personalised watchlists, traders can create numerous watchlists to follow the markets they have chosen. Flexible pricing alerts will keep them informed of second-by-second changes and help them keep up with emerging markets.

Actionable Trading Strategies

Traders can more accurately determine their possible trading opportunity with the help of sophisticated sketching tools and over 70 technical analysis indicators, including Bollinger bands and Ichimoku clouds.

Smooth Multi-Chart Switching

Traders can focus on all the charts and tools in the trading toolbox as they effortlessly switch between up to six tabs on Capital.com’s desktop trading platform.

How to Open an Account on Capital.com Desktop Platform

1. Go to Capital.com and select the “Trade Now” button located in the upper left of the homepage.

2. Click “Create an Account” after entering your email address and password. You can sign in to the dashboard using your current Gmail or Facebook.

3. After reading the terms and conditions, mark your approval by clicking on confirm.

4. On the right upper corner, click on ‘complete registration’ and verify your account by giving your details like name, gender, date of birth, residential address, and phone number. Then you have to upload documents such as your passport, ID card, and driving licence to complete your account verification.

5. After account verification, you can deposit funds into your account.

6. Move the pointer over the side navigation panel’s “Trade” button. Then, using the search option, locate your favourite trading instrument. Choose your trade parameters and then press the buy or sell button to start trading.

Mobile Apps

Traders can utilise the broker’s convenient mobile trading app while on the go. The app is well-designed. It’s quite appealing because of the price alert feature. All of the functionality found in desktop trading platforms are available in the mobile trading app. There aren’t many restrictions. For a thorough technical investigation, the modest screen resolution on mobile devices could be problematic. Traders can use predefined categories to look for their preferred trading instruments. Also, clients’ trading experiences are exceptional because of round-the-clock one-click trading. The following section of this review explains some of the features of the Capital.com mobile app.

Interface and Design

The interface of the mobile trading app has been made user-friendly with a straightforward design so that clients can enjoy hassle-free trading.

Search Function

The search function is also introduced to find any instrument without getting into the long list. There are a few categories such as top risers, most traded, etc. listed for the traders to choose from instantly.

Price Alerts

Traders can profit from both the highs and lows. You won’t miss significant market moves and emerging trading chances with price alerts. Just put in the required price level, and Capital.com will send you immediate push notifications.

In-Depth Financial Analysis

Traders may quickly spot the next profit opportunity with the use of over 70 technical analysis indicators and robust drawing tools. The ability to identify trends and choose when to enter or leave trades will improve.

How to Open an Account with Capital.com on a Mobile App

For the benefit of clients, Capital.com provides a specially designed mobile trading app. Let us demonstrate how to download the mobile trading app, create an account, and trade CFDs.

1. Install the application from the relevant App Store, such as the Appstore or Google Play Store.

2. Access the signup page by opening the app on your mobile device. Enter your email address and password. You can sign in with your current Gmail, Facebook, or Apple login information as well.

3. Choose your homeland and affirm your nationality.

4. Enter your name and birthdate.

5. Verify your identity by first uploading a selfie and ID photo.

6. Then upload documents required for verification such as passport, driving licence, and ID card.

7. To access the mobile trading app dashboard, read and agree to the terms and policies.

8. After verification of the account, traders can deposit funds and start trading.

Payment Methods

Capital.com offers a variety of payment methods to make both deposits and withdrawals. Here are more details about deposits and withdrawals in this section of the review.

Deposit

Capital.com offers various methods to deposit funds into an account. Credit cards, debit cards, wire transfers, Neteller, Skrill, Paypal, UnionPay, RBS and WorldPay are all methods that customers can use to deposit their accounts. Other payment options offered include GiroPay, RBS, iDeal, Trustly, Multibanco, WebMoney, Qiwi, Sofort, and Asian internet banking. Nevertheless, you can only fund your account with USD, GBP, EUR and AUD.

All payment methods have a $20 minimum deposit requirement. Only wire transfers has a $250 minimum deposit.

Withdrawals

With card payments, there is no set minimum withdrawal amount. Customers are free to withdraw any amount they see fit. For bank transfers, Capital.com does not execute withdrawals of less than $10. Significantly, customers can withdraw the entire $50 balance if they have one. Their greater than $50 withdrawal request will not be processed by Capital.com. The broker reviews and processes withdrawal requests via the same methods clients use for deposits. If, for any reason, that’s not possible, the company releases your funds via bank transfers.

Traders can start a withdrawal request by following the procedures detailed below.

1. After logging in, select the settings tab.
2. Choose “My Account” and then “Withdrawal” from the menu that appears.
3. Select your desired mode of payment.
4. Click the “confirm” button after entering the amount.

Account Base Currency

An account base currency is the currency used to operate the trading account. The account base currencies supported by Capital.com are GBP, USD, EUR, PLN, and AUD. The broker will review your account as soon as you complete the sign-up form, upload your supporting documentation, select your base currency, and complete the trading survey.

Research and Education

Capital.com provides a variety of learning resources. Written information, video tutorials, and an extensive learning program make up the resources. There are 28 lessons in total, broken up into five separate courses. They are completed by a final exam meant to gauge the progress of customers. This aids in determining a client’s level of financial literacy.

There are 72 instructive videos in the large library of video tutorials. Capital.com’s YouTube channel hosts them. Writing that covers many facets of trading psychology and strategies is also praiseworthy. Some articles go even further because of the written content’s effectiveness. These articles, for instance, include explanations and definitions of various terms.to facilitate newcomers’ adaptation to trading.

There is also a gaming-style app called Investmate, which can be downloaded on both Apple and Android devices. The app helps traders to learn trading while setting a goal.

Customer Services

Capital.com provides 24/7 customer service in 32 languages. Customers can contact the broker by phone, email, or live chat. For the benefit of customers, there is also a section with specific FAQs, through which, they get answers to their general questions by themselves.

It takes a little while to connect with customer service over the phone. The questions and concerns are immediately addressed by the broker via live chat. Significantly, you can speak with the broker as well. They offer a number of other channels, such as Telegram, Viber, Facebook, Twitter, LinkedIn, YouTube, Messenger, and WhatsApp.

The support via email is quite efficient. Even the most in-depth inquiries can be answered within a day.

Phone Numbers:

United Kingdom +44 20 3097 8888

Cyprus +357 25 262045

Netherlands +31 97 0102 82 820

Sweden +46 36 330 29 72

Austria +43 720 778106

Ireland +353 76 670 1356

Spain +34 930 301 769

Switzerland +41 81 50 87 298

Email

support@capital.com

Online Reviews

This section of Capital.com Review explores what users have to say about the broker on online platforms like Reddit, Quora, Trustpilot and Forexpeacearmy. This will help traders have a better perspective of the broker from a customer point of view.

What Do Reddit Users Say About Capital.com?

Redditors are not fully satisfied with Capital.com as a broker. One of the users complained about various factors of the broker in his review. He stated that as a French client, GSL charges are at 45% of the value of stock so they could not invest in highly volatile stocks. Moreover, he lost his stocks without any notice and then customer service was also found careless and with lame excuses.

What Do Quora Users Say About Capital.com?

Capital.com got mixed reviews from Quora members. A user was found praising the user-friendly platform in his comment about the broker. What appealed to him more is the extensive list of

stocks available to EU and US residents. He stated that he found every related information and analysis he required from Capital.com as it’s one of its kind.

TrustPilot Users’ Review About Capital.com

Capital.com acquired a 4.3 out of 5 rating on TrustPilot. But it has a lot of user complaints stated over there. A user mentioned Capital.com as a scammer as they were found manipulating trades and complaining; they didn’t bother to respond to emails. They quote different prices everywhere which makes them not worthy of trust.

ForexPeaceArmy Users’ Review About Capital.com

Capital.com has a 2.8 out of 5 rating on ForexPeaceArmy. It got good reviews from users there, as one of them stated that depositing funds has been made easier for Indian clients by introducing Globepay. He also praised the customer service offered by the broker; both email and live chat were praised by the user.

Other Products and Services

Apart from modern and intuitive features, Capital.com also offers some other products and services to its clients. The other products and services include API documentation, Investmate, and Referral Programme.

API Documentation

Capital.com works hard to offer cutting-edge features and technologies that make interacting with the platform easy. Traders may manage their accounts, engage in trading, view real-time prices, and create their own applications using the API while maintaining the highest levels of security.

Traders may also find out more about the features offered with the Capital.com API by visiting the website and reading the Open API documentation. There are samples of data types, values, and requests, as well as all the parameters required for requests. The API is mostly developed using the request-response communication method, or REST. Moreover, the broker provides a WebSocket API for market data, which enables real-time update access.

The API may be helpful to you regardless of whether or not you’re a developer. It can aid in your comprehension of how the platform operates in terms of markets and features.

Investmate

Investmate is an app where clients can learn finance. Traders may access practical trading advice, thought-provoking films, and easy-to-understand explorations of complex theory. With the help of trend forecasters, traders can forecast market behaviour in real-time. The comprehensive dictionary explains difficult financial concepts in simple terms. Capital.com created a comprehensive, free toolkit with a wide range of educational resources; 30+ courses have quick

lessons that may be finished in as little as three minutes. For traders to study effectively, they have added real-world examples and translated complex finance into understandable words. With the trade predictors tool, traders may make price predictions based on actual trading scenarios. Professionals have also developed advice that can improve your trading efficiency. Traders can learn from professionals in the field to advance their knowledge.

Referral Programme

When you refer friends and family to Capital.com, you can earn rewards of up to $250 per quarter. Tap the Invite Friends icon in your app to start a referral. Then, by text message, email, or your choice of other communication, send your friends the referral link. Make sure your friends are on board before moving forward.

Is Capital.com Safe?

Yes! The broker holds multiple regulations in various jurisdictions worldwide. They include the FCA (UK), ASIC (Australia), CYSEC (Europe), FSA (Seychelles), and SCB (Bahamas). Furthermore, the broker fully complies with Anti-Money Laundering Agencies (AML) directives. To handle, safeguard, and keep traders’ money separate from the operating accounts, the broker teamed up with some of the greatest money managers in Europe. Capital.com also meets PCI Data Security Standards. The safest data settings are made to transfer the money. The Transport Layer Security ensures that the user’s data is encrypted, that is copied in real-time, and regularly safely

backed up. Margin closeouts and negative balance protection have been put in place to make sure traders never lose more money than they initially invested in case the markets move against them.

Bottom Line

Capital.com is regulated and authorised by multiple regulatory authorities like the FCA, SCB, FSA, ASIC and CySEC, making its operations legal in all the regions that it supports. The 32+ languages offered on its platform make it easier for an international audience to trade in a language they’re familiar and comfortable with when carrying out transactions and trades in.

In an effort to give its clients the ability to diversify their portfolios as much as possible, the broker gives clients access to the full spectrum of financial instruments, namely forex, stocks, commodities, cryptocurrencies, indices, and ETFs. These are traded as CFDs at Capital.com.

Moreover, the online brokerage firm caters to the needs of all of its clients and offers two types of accounts in addition to a free demo account. With Capital.com, you can open a demo, retail, and professional account. The comparison table is not available at Capital.com.

The broker also offers educational material and 24/7 customer support. Other products and services are also mentioned in this Capital.com review, which include an educational app called Investmate and more.