Summary

Alvexo was founded in 2014 as an HSN Capital Group subsidiary, and its Headquarters is in Seychelles. The company is regulated by the Seychelles FSA and CySEC. Its tradable assets include 14+ indices, 12+ commodities, 55+ forex currency pairs, 20+ cryptocurrencies, and 340+ share CFDs.

Alvexo is available digitally on Mobile and PC platforms devices through its proprietary and third-party platforms. It also operates a robust customer support program in addition to offering great account selections. Now, let’s dive deeper into our comprehensive Alvexo review.

Available Assets

Alvexo offers traders access to a large portfolio of 450+ CFDs trading instruments, including shares, crypto, indices, and commodities. This section of our Alvexo review will take a look at each of these trading instruments.

Stocks

Stocks are Alvexo’s most robust class of trading instruments, numbering around 340+ and spanning all the major stock markets around the globe. These include stocks and shares in major corporations like the American Airlines Group, Airbnb Inc., and AIRBUS, and they are all available at competitive spreads and leverages.  

Indices

The broker offers clients access to a considerable Index CFD market where they can trade up to 14+ indices. The leverages at which these indices come depend on the type of client; for instance, the major indices like SP500 and DAX30 come at a leverage of up to 1:20 for retail clients and up to 1:75 for clients listed as professional. However, jurisdictional limitations may limit how much of these leverages clients can enjoy. In any case, indices on the platform are grouped as either minor or major indices.

Forex

Alvexo has 55+ forex currency pairs from both minor,  major, and exotic currency pairs. The diverse spread of assets enables traders to be flexible in their trading choices and structure, and spread their risk across several currency assets. Traders who want high-trading volume assets can trade in the major pairs (which always contain the dollar). The minor pairs don’t contain the dollar, but they contain at least one of the three other major global currencies and their trading activity is less than that of the major pairs. Traders can also further diversify their portfolio by trading in the exotic pairs such as the EUR/TRY and USD/ZAR.

Commodities

Alvexo enables trading in important industrial raw materials and other commodities from major markets across the globe. There are 12+ of these commodity CFDs available, and they range from energy commodities like oil, natural gas, and coal to agricultural ones like coffee, wheat, and sugar. The platform offers these commodities at very good leverages and 24-hour trading times.

Cryptocurrencies

Crypto assets are very volatile and thus involve a high amount of trading risk. However, the crypto market is a booming investment avenue with awesome potential rewards. Alvexo also allows its clients to get a bite of it through its portfolio of crypto asset CFDs. On the platform, there are over 20+ crypto CFDs, including all the major names in the market like Bitcoin, Ethereum, Tether, etc. All of them are tradable at great leverages and their spreads depend on account type.

Stock Trading at Alvexo

The Alvexo platform’s stocks are all CFDs, meaning traders can only trade in the underlying price movements of the concerned stocks but not the actual stocks themselves. The broker offers lots of great features to aid traders in their stock CFD trading, including charts and news on market trends. There are also other features that we will discuss further down in this review.

Available Stock Exchanges at Alvexo

Alvexo offers hundreds of stock CFDs in its portfolio, and they span several major markets across the globe. Here are the national stock exchanges to which traders on the platform have access.

Stock Trading Fees & Commission at Alvexo

Alvexo does not charge any specific fees for trading stock CFDs, as virtually all its fees are wrapped up in the spreads.

Stock Trading Leverage at Alvexo

Alvexo offers all its stock CFDs at leverages of up to 1:30 for professional clients and up to 1:5 for retail clients. These leverages are within the limits set in place by CySEC, so professional traders have access to the full leverage for stocks.

Regulations

Alvexo is a brand name of two companies in Seychelles and Cyprus. Its company name in Seychelles is HSN Capital Group Limited while that of Cyprus is VPR Safe Financial Group Limited. We will take a look at the office address and regulatory bodies of each of these companies. 

Alvexo (Seychelles): The Seychelles Head office of Alvexo is located in HIS Building, Office 5, Providence, Mahe. This branch falls under the regulatory jurisdiction of the Seychelles Financial Services Authority.

• Licence Number: SD030

Alvexo (Cyprus): Located at 1 Agias Fylaxeos Street, KPMG Center, 2nd Floor, 3025 Limassol, Cyprus. This entity is regulated by the Cyprus Securities and Exchange Commission (CySEC). 

• Licence Number: 236/14
• Company Registration Number: HE 322134

Fees and Commissions

In our review of Alvexo fees and commissions, we find that the platform tries to make trading as affordable as it can by charging relatively little in the way of fees, much of which is part of its spreads. Alvexo fees are competitive, and we will now examine them under two categories: trading and non-trading fees.

Trading Fees

The trading fees are charges that a broker levies for trading activities carried out on its platform. These charges can be of different types, and they range from spreads and trading commissions to financing rates and swap fees.

Spread

Defined as the difference between the ask and bid prices of a trading instrument, this charge tends to be affected by factors such as liquidity and market trends. Alvexo spreads vary according to the asset class and account type, and they can be very large. However, the minimum spread on Alvexo is from 0.1 pips, accessible on the elite accounts. However, an asset like ASML comes at a rather large spread of from 2.8 pips on the elite account, while the same asset comes at a higher spread of from 3.3 pips on the limited risk account.

Commissions

Commissions are another type of fee that derive from trading activity, and they are charged in proportion to the volume of the relevant trade. Alvexo does not charge any commissions for its trades, and all asset classes have their commissions listed as $0.0 on the platform. Instead, any charges that would have been derived in this way are charges as part of the spread, which is probably why a lot of Alvexo spreads are so high, even for limited-risk accounts.

Rollover/Swap Fees

Swap rates or fees are fees you pay for holding your leveraged position overnight, and they typically depend on the nature of your trade (whether you went long or short), the markets in which you traded, and what kind of account you operate. Alvexo levies a 3-day swap charge on all forex assets on Wednesdays. 

Non-Trading Fees

Now, let’s review the other type of fee traders on Alvexo get to pay. In contrast to trading fees, non-trading ones accrue due to non-trading activities on a trading platform. Alvexo non-trading fees are minimal and typically won’t burn a digital hole in your account.

Deposit and Withdrawal Fees

Deposits and withdrawals at Alvexo can be done through a variety of methods, including debit and credit cards. All deposits and withdrawals on the broker seem to attract precisely nothing in charges, as Alvexo does not seem to have any such charges within its trading system. 

Conversion Fees

Conversion fees apply to any transactions involving financial instruments denominated in currencies other than those listed on a trader’s account. The conversion cost comprises the exchange rate and a markup fee the broker receives from the liquidity providers, and such costs are usually specified per transaction.

Inactivity Fees

If a trader leaves their account dormant for a considerable duration of time, this will result in a charge known as the inactivity fee. This fee covers all the necessary costs of maintaining the account and offering real-time market data.  Alvexo charges a monthly inactivity fee of $10 for every subsequent month if a trader performs no trading activity on their account for at least 3 months. This fee will be terminated once the trader resumes active trading.

Administrative Fees

Charges for duplicate statements, audit certification, legal fees, debt collection letters, telephone transcripts, and other administrative costs are included in Alvexo’s charges.

Account Types

There are four different Alvexo account types, each with its own features designed to suit the needs and trading styles of different traders. In this section, we are going to review each of these types.

Demo Account

For new traders with zero trading experience, Alvexo offers a demo account option aimed at assisting traders in honing their trading techniques in a risk-free setting and developing trading skills they can use in actual markets. The demo account features real-time spreads and $50,000 in faux funds, and clients can make use of these to access a market that’s basically a full replica of the real markets. 

This practice account option is most easily accessible on Alvexo’s MT 4 platform and should be the first point of call for new traders.

Classic or Limited Risk Account

The next account type for the Alvexo trading client is the classic or limited risk account type, which is designed for traders who are fresh out of demo trading and are confident they can now do a thing or two in the real market. Spreads on this account type are pretty large, starting from 2.9 pips, though it shares pretty much the same maximum leverage with the other account types at up to 1:300. 

Operating this account grants traders access to commodities, indices, and currencies, and no more than a single 1 on 1 support session every month. Additionally, the minimum account size is quite high at a whopping $500. Finally, classic account traders don’t get access to the direct call line of the senior account executive, but they do enjoy 30-days access to Alvexo Plus.

Gold Account

The Gold account is listed as the most popular account type on the platform, with spreads from 2.2 pips and the same maximum leverage as the other account types. The minimum lot size is 0.05 lots and the minimum size of an account is a whopping $10,000. However, the account type does offer traders 2 months of access to Alvexo Plus and three 1 on 1 support sessions per month.

Prime Account

After the Gold account comes the Prime, which offers even better spreads from 1.8 pips. The minimum lot size on this account type is 0.1 lot, the total number of available 1-on-1 support sessions per month is 5, and the duration of access to Alvexo Plus is 120 days. Additionally, the minimum account size is $50,000. However, the Elite account also comes with a few perks, including access to Bonds and stocks, as well as margin call email and SMS.

Elite Account

The Elite Account is the most advanced account type on the platform. First off, the minimum account size is not stated on the platform, as clients wishing to operate this type of account are required to call the broker and find out. Presumably, it is orders of magnitude larger than the one for the Prime account. The account also offers a minimum lot size of 0.25 lot, the best spreads from 0.1 pips, and access to all the trading instruments, including bonds, Europe and US stocks, and Cannabis stocks. 

Additional perks for operators of this account type include unlimited access to 1 on 1 support sessions, lifetime access to Alvexo Plus, access to the senior account executive’s direct line, a meeting session, and margin call email and SMS.

Trading Platforms

Alvexo operates on mobile and desktop devices through three platforms. First, there is the third-party MT4, then there are the two proprietary platforms: the Alvexo mobile app and the Alvexo Webtrader. In this section of our Alvexo review, we will take a closer look at these platforms. 

Desktop Trading Platform

Traders on Alvexo can trade from their desktops through either the Alvexo Webtrader or the MetaQuotes’ MT4 trading app, but there are no proprietary Alvexo apps for desktop. However, we will concern ourselves with their proprietary platform, the Alvexo Webtrader.  

Platform Overview

The Alvexo webtrader is an online trading platform designed to function seamlessly across multiple types of desktop (and mobile) devices and deliver a powerful trading experience. The platform is quite user-friendly, and it comes with many tech-powered capacities, including instant execution, market news and analysis, and advanced order management.

Essentially, any trader using this platform has access to the most essential tools required for trading in today’s fast-paced markets. Let’s take a look at its key features and how to get signed up.

Trading

This section is the main access point to all the available trading instruments, and it is where traders can place trades and get a preview of instrument price movements through the charts tab.

Info

This tab displays relevant information about selected assets, including rollover rates, trading hours, spreads, leverages, etc. 

Statistics

This section displays statistical data on the selected trading instruments concerning such things as day lows and highs and price performance.

Signals

Here, traders on the webtrader platform can access vital market signals to inform their trading moves and responses to market movements.

News

This section of the platform displays news on asset trends and other related market movements. 

How to Open an Account and Trade on the Alvexo Desktop Platform

Opening an account on Alvexo is the first step to trading on the Webtrader, and it is a very straightforward process involving steps we will now outline. Note, however, that there may be a delay before your registration is approved on the platform.

That said, here are the steps to opening an Alvexo trading account to access the Webtrader.

1. Find and open the ‘platforms’ tab near the top right side of the home page and click on ‘Webtrader’ and the sign-up page should appear.
2. Provide your full name and email, then set your password.
3. On the next page, set your account type (real or demo) and supply your contact number, then click ‘sign up.’

Once you’ve completed these steps, you will be granted access to your new account on the webtrader platform. However, you’ll only be able to access a demo version of the trading platform.  In order to do real trading, you must follow these steps.

1. Log in to the Alvexo Webtrader platform using your new login details. 
2. Click on the ‘Switch to real mode’ button on the top right side of the trading page, and the platform will switch to the live account.
3. You will receive a prompt to complete your registration. Click on ‘proceed.’
4. The first stage of the verification process to complete your registration will require you to supply some personal information.
5. The next is the trading experience stage, where you must tick some successive boxes to indicate things like your political exposure, source of income, preferred funding methods, and prior trading experience. Once you have ticked all the relevant boxes on each section, you can click the button to finish the process. 
6. You will be redirected to a page where you can now make your first deposit by filling out the relevant details.
7. Supply the remaining details, then click on ‘Deposit’ to proceed. The next page will require your authorization code to set the payment in motion.
8. Now, you can complete the ID verification stage by supplying snapshots of your chosen ID documents.

You can now explore the live market. However, you will not be able to trade until your ID is approved.

Mobile Apps

The Alvexo trading platform for mobile devices comes in both the MT4 (third party) and the platform’s own proprietary mobile app, the Alvexo Online CFD Trading app. It is available for iOS traders on the App store and Android OS users on  Google Play store. Now, let’s review the features of the mobile app.

Design

The mobile app has a pretty basic and intuitive design, with the home page containing a short list of selected assets and the main menu of functions accessible by sliding the screen from the left. The general theme is also customizable from the setting section.

Pending Orders

This is the tab that allows traders to view all orders that have not been executed. 

Notifications

The notifications section allows traders to view all available messages related to their activities on the app. 

Trading Tools

The trading tools section of the app contains access points for vital trading tools, including news, signals, alerts, and the Financial News TV.

Accounts

From the account section, Alvexo traders can view and edit their profile and account information, including their account type, email, and active product subscriptions.

How to Open an Account and Trade CFDs with AlvexoMobile Trading App

To access the live market on the Alvexo mobile platform, you have to open an account by following these steps.

1. Search and download the Alvexo Online CFD Trading app on your mobile app store.
2. Launch the app and tap ‘Create account’ on the opening page.
3. On the signup page, input your full name and email, then set a strong alphanumeric password.
4. Choose Your account type and provide your phone number, then tap ‘Create Account.’

Once your account has been created, you will be granted access to explore the app. However, you must complete the verification to be able to trade. You can complete the verification process by following the exact same process we have outlined for the desktop platform. And once you have done that, you can make a deposit and fund your account and trade by following these steps.

1. A prompt will appear on your screen once you are done with the verification process. Click ‘Deposit’ on that prompt to proceed with funding your account.
2. On the next page, specify the amount you want to deposit as well as your method of deposit.
3. Input your card details, such as your card number and expiry date. Then,  click ‘deposit.’
4. Input your authorization PIN and authorise the transfer. 
5. Click on the asset you want to trade in from the homepage or search it out using the search bar.
6. Click on ‘sell’ or ‘buy’ on the asset info page.
7. Set the parameters of the trade on the next page, especially quantity and take profit or stop loss. Then tap ‘sell or buy’.

Payment Methods

Alvexo allows traders to fund their accounts and withdraw funds through a variety of popular and reputable means. These methods for deposits and withdrawals are subject to a few conditions, and we will discuss them in this section of our review.

Deposits

Traders on Alvexo are able to deposit funds using either of the four methods, namely debit cards, credit cards, e-wallets, and bank wire transfers. This is a fairly diverse set of options, though others like crypto and internet banking are not supported. Furthermore, each category is further limited internally. For instance, only QIWI WALLET is supported among e-wallets; debit card and credit card options are limited to Visa Electron, Maestro, Cash-U, and V-pay; and only Visa, Mastercard, and AmEx are accepted. All in all, the options are diverse but quite limited.

Depending on the kind of account, the first deposit must be at least $500 for Classic Accounts, $2,500 for Gold or ECN Accounts, and $10,000 for Prime Accounts. There are also conditions for reimbursements in case of deposit errors, such as that for credit cards and debit cards. When using one of those, the maximum amount that can be reimbursed to the client is the amount that was initially deducted; any remaining money will be transferred to his/her bank account. Here are the fees the platform charges for each payment method.

Withdrawals

Withdrawals at Alvexo can be done using the same means as deposits, and there are no charges for executing one of these transactions. 

Account Base Currency

The account base currency is the underlying currency in which a trader makes deposits and withdrawals, and in which their account’s financial information is rendered. Currently, the broker only allows users to operate in two base currencies: USD and EUR. However, initial base currency choices are not permanent, as traders on the platform are always free to switch between both options as they wish.

Research and Education

Turning to a review of Alvexo research and education, we find that the platform offers quite a large inventory of educational resources designed to help traders learn and improve their trading skills, and all of them are available on Alvexo plus. However, most of the resources on Alvexo plus are only fully available to traders for limited time durations, which is a bit of a downside. To get more extended access to these resources, traders have to upgrade to more advanced account types, with unlimited access only available to Elite account traders.

In any case, Alvexo’s research and education resources include a collection of e-books, webinars, and a blog. It also offers access to annual events to educate traders as well as daily independent access to market news through its Financial Web TV. It also runs an online trading academy, which features educational articles and comprehensive tutorial videos.

Customer Services

Alvexo is quite diverse in the scope of its customer support service. For starters, the broker has a very diverse social media presence, operating on Facebook, Instagram, and Twitter, as well as Youtube and LinkedIn. It’s also reachable through other channels like email and telephone calls, which are supplemented by an FAQ section. There is also a live chat function that requests the user to input their email to connect with an agent, but it doesn’t seem to do anything. Additionally, the response times on email don’t seem to be impressive, as responses may sometimes take between a couple to several days.

However, the platform does have very friendly customer support agents, and there are a variety of regional contacts for traders from different locations. Furthermore, traders can also access customer care in a variety of languages, including German, Spanish, and Italian.

Reviews

Here, we will look at what users of the Alvexo trading platform from across different broker rating websites have to say about it. We will specifically look at comments from the major sites: Reddit, Quora, Trustpilot, and ForexPeaceArmy.

What Reddit Users Say About Alvexo

So far, there is only one review of Alvexo on Reddit, and it seems to be stellar. The user commends Alvexo on a number of things, ranging from their user-friendly interface and easy-to-read charts to their trading academy and customer support. As for the initial deposit amount, the user doesn’t seem to find any problems with it. However, it is worth noting that the comment comes from seven years ago and doesn’t necessarily reflect the current state of the platform from the perspective of current users.

 What Quora Users Say About Alvexo

The word from Quora users is mostly positive, as two of three reviews on the site seem positively satisfied. One is happy with the relative ease and speed of withdrawals and the timely expert guidance offered on Alvexo.

Another says they had a great experience overall with a hat tip to the professional and polite interactions with the agents.

But on the other hand, this user had a not-so-pleasant experience.

TrustPilot Users’ Review About Alvexo

Alvexo reviews from the Trustpilot community are overwhelmingly positive, though the average rating from about 631 users is 3.1/5. Some users are happy about how easy it is to trade on the site, especially with the steady and useful expert tips. 

Other users are satisfied with the security features of the platform.

ForexPeaceArmy Users’ Review About Alvexo

The ForexPeaceArmy community view of Alvexo is not very great, as the 41 users gave the broker an average rating of 2.6. On the positive side, one user is satisfied with the general operation of the platform, including its deposit and withdrawal times and the general flexibility in platform types.

However, this other user thinks differently. He considers the platform a scam, accusing them of false information and unethical business practice. 

Other Products and Services

Unfortunately, Alvexo does not offer much else in the way of extra products or services.

Is Alvexo Safe?

Alvexo safety is an important aspect of the broker’s review. The broker is a regulated and licensed operation under the jurisdiction of the Seychelles FSA and CySEC. The fact that it works under adequate security and corporate practice standards as dictated by these bodies makes it a secure and trustworthy platform. However, Alvexo lacks multi-factor authorization for accessing customer accounts, and that’s a significant downside.

However, the platform does have strong SSL encryption, which is good for security. 

Bottom Line

As a tech-oriented trading platform devoted to offering its clients a seamless and rewarding trading experience, the Alvexo trading platform performs quite well in many key respects. It can deliver fast and secure market executions and financial transactions in a safe and secure way, under standards set by its two regulators. However, its scope of coverage is quite limited, as it still doesn’t operate in most countries outside Europe.

Its registration process is pretty fast, requiring barely three steps, though the identity authentication for real accounts may extend the process by a few more. The leverages on the platform are also pretty great, though the spreads are quite big if you don’t operate an elite account. And speaking of accounts, its account options are also pretty flexible, with each option offering its own advantages. The accounts may have pretty high minimum deposits, but the fees are minimal no matter the account type. This is because virtually all fees are bundled up into the spreads.

Finally, the customer service doesn’t seem great. While there is some pretty great response for phone calls, e-mail responses don’t seem very prompt, and there is a biting lack of customer support channel diversity.